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[SOLVED] VI Pro and SE Woodwinds not upgradeable to iLok
Last post Sun, Mar 27 2022 by kitekrazy, 10 replies.
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Posted on Fri, Mar 18 2022 19:58
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 86

Well that was a nasty shock. According to MyVSL, VI Pro and my Plus editions of SE Woodwinds vols 1 and 2 are not upgradable to iLok. Which means sooner or later these products I've bought and paid for - and integrated into my template are going to simply disappear, when eLicenser does.

Extremely disappointing, and will mark the end of any new VSL purchases from me if it stands.

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Fri, Mar 18 2022 20:02
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13508

Hi noiceboyuk, 

Classic misunderstanding.

VI Pro is available just like before, and as a free upgrade for all VI users on iLok. 

You are being upgraded FOR FREE to the full versions of your Special Edition Volumes (we kept that kind of silent and I will make it more visible). 

Rejoice and have a great evening. 

A personal sidenote: Assuming the worst is not only unhealthy, it also makes sense to double-check your information. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Mar 18 2022 22:12
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 86
That is good news, thanks Paul - but all I was going on was the info you folks put on MyVSL. Maybe it would be a good idea to not terrify your customers first? Why not either simply put them as orange dots as - effectively - they are upgradeable?

Anyway thanks for clarifying here promptly.
Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Sat, Mar 19 2022 06:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13508

Hi, 

You are right, we will improve this in some way. Will be added in our FAQs as well.

Best, 
Paul 

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Mar 19 2022 08:09
by noiseboyuk
Joined on Tue, Nov 17 2009, Posts 86

Great, thanks Paul :)

Win 7 Pro 64 bit, i7 4930, RME Babyface, 64gb RAM, Cubase Pro 8, PT12 HD, VE Pro 5
Posted on Sat, Mar 26 2022 05:31
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13508

Hi, 

Forgot the update, here it is. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Mar 26 2022 21:36
by kitekrazy
Joined on Fri, Mar 15 2013, Posts 5

 

I have a system that has SE 1 and 2 but not of them show up in Vienna Ensemble  I assume these players were updated for iLok and erased the legacy ones.

They only thing that shows up is Epic Orchestra 1.0. . 

Posted on Sat, Mar 26 2022 22:23
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13508

Hi kitekrazy, 

I'm afraid I don't understand your message!

Please get in touch with , best with details about your system and a few screenshot, so we can sort this out!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Mar 27 2022 00:17
by kitekrazy
Joined on Fri, Mar 15 2013, Posts 5

I can seem to load anything anything from Special Edition 1 or 2 in Vienna Instruments Pro.  I only see Presets, Matrix, and Patch for Epic Orchestra 1.  Am I doing something wrong?

 There are no presets.  I have cymbals and gongs, timpani on another system and presets are there.

Posted on Sun, Mar 27 2022 01:25
by kitekrazy
Joined on Fri, Mar 15 2013, Posts 5

Originally Posted by: kitekrazy Go to Quoted Post

I can seem to load anything anything from Special Edition 1 or 2 in Vienna Instruments Pro.  I only see Presets, Matrix, and Patch for Epic Orchestra 1.  Am I doing something wrong?

 There are no presets.  I have cymbals and gongs, timpani on another system and presets are there.

Well it appears these were still in the Cloud and I thought I transferred them to iLok.  Life can be confusing with 3 different machines and they all have different licenses.

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