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Update will not install: OSX-1.12-ppc, lost my samples.
Last post Sat, Nov 03 2007 by trondhus, 5 replies.
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Posted on Fri, Nov 02 2007 13:40
by trondhus
Joined on Sat, Nov 19 2005, Norway, Posts 14
I have downloaded the "ViennaInstrumentsSoftwareOSX-1.12-ppc" and it seems to go along well, but instead of completed dialog I get the cryptic message:
"Error during installation of the software-try installing again"

I can start both standalone and Ensemble but cant find any licenses or patches/matrices/presets.
The Lisence Controll Center finds my Strings and Special Edition licenses.

I´ve tried the DirectoryManager for both, no luck. Have repaired Disk Permission and I have tried zapping the PR RAM and disk-utility.

This happened after installing the VE (I installed without the USB-key in).

Anyone with a solution?

Trond H
Mac G5 2x 1,8 GHz
OSX.4.10
3GB RAM
Mac G5 Dual 1.8, 3GB RAM, OS 10.4.8
Logic 7.2
Yamaha MOtif ES 8 w/mLan
Posted on Fri, Nov 02 2007 14:25
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11033

Hi Trond,

please check the permission of your "Custom Data Folder" you find in your "user" folder (VI) and in "Macintosh HD/users/shared" (VE).

They should be set to "read&write". 

Hope that helps!

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Nov 03 2007 13:41
by trondhus
Joined on Sat, Nov 19 2005, Norway, Posts 14
Have checked. Seems ok.
I have also run the Intel-update on my Mac Mini, and it all works well on that one.

Trond
Mac G5 Dual 1.8, 3GB RAM, OS 10.4.8
Logic 7.2
Yamaha MOtif ES 8 w/mLan
Posted on Sat, Nov 03 2007 19:27
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11033

Hi Trond,

what happens if you install with your key attached?

Thanks,

Paul 

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Nov 03 2007 22:36
by trondhus
Joined on Sat, Nov 19 2005, Norway, Posts 14
Hi, I have tried that too. Also tried a manual uninstall and trashing preferences. It is the new 1.12 version that starts, but no lisences or samples.
Trond
Mac G5 Dual 1.8, 3GB RAM, OS 10.4.8
Logic 7.2
Yamaha MOtif ES 8 w/mLan
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