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[SOLVED] Can't see VE Pro License on key
Last post Sun, Feb 14 2010 by Paul, 2 replies.
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Posted on Sun, Feb 14 2010 12:02
by rishabh
Joined on Mon, May 14 2007, Posts 8


I sent this query to support but since it takes them forever to reply I'm gonna ask for help about this issue here.

I want to move my VE Pro license over to another key but I don't see it on my existing key. I also own Orch Strings I and II. I see those two on the key but not the VE Pro license. I know its there because if I remove the key from the computer, VE Pro doesn't load up.

Anyone know how to fix this issue? I also believe I can run VE Pro on 3 computers. So if I get another key how do I enable the license on that?? I dont see the license any where in the user area. Anyone have an idea where I can see my available license for VE pro?

Thanks in advance.

Posted on Sun, Feb 14 2010 16:56
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12884

Hello rishabh,

I have checked your registrations and VE PRO is registered to your account, but you have never downloaded the licenses with the activation codes we have sent you with your order. I have resent these activation codes and answered to your support mail.

VE PRO has probably worked because your Demo License on your ViennaKey was still valid.



Paul Kopf
Product Manager - Vienna Symphonic Library
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