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Can't access update for VI
Last post Mon, Mar 28 2011 by cm, 2 replies.
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Posted on Sat, Mar 26 2011 07:43
by boxed_music
Joined on Mon, Jun 11 2007, Posts 3

I have gone into the software section of the user area, specifically Vienna instruments. The manuals are available to download but I have the message "There are no files available for your registered products in this category." for the software downloads. I am currently using version 1.11 and want to upgrade, but I am unsure where to find the files. My eLicenser says the products are registered as well so I don't see why there'd be a problem with authorization. Can someone please help me?

Posted on Mon, Mar 28 2011 08:20
by cm
Joined on Fri, Dec 20 2002, vienna, Posts 9052

it seems you have created 2 accounts with different email addresses - products are registered to the other one than you just posted with - i'll merge your accounts and send you a note ...

and remember: a CRAY is the only computer that runs an endless loop in just four hours ...
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