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installation issue
Last post Tue, Jan 17 2012 by mboc, 2 replies.
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Posted on Tue, Jan 17 2012 15:44
by szczublm
Joined on Thu, Dec 29 2011, Washington, D.C., Posts 1
Hello,

I recently purchased The Vienna Konzerthaus Organ DVD and Percussion DVD instruments. After loading both instruments to my Mac OS platform (exceeding all minimum requirements) and storing on an external Glyph hard drive, I am only able to access the percussion files. The organ files can be “seen” in a lighter colored print, however inaccessible.

Second question. I was under the impression that I would be able to utilize the instruments directly as a VSL with a midi keyboard to record into my DAW. I am using PreSonus Studio 2 Pro, and I am able to use the percussion parts within the DAW. The organ instrument does not appear.

I have uninstalled the organ and reinstalled, however same issue.

Thanks in advance.
Posted on Tue, Jan 17 2012 17:11
by mboc
Joined on Tue, Feb 08 2011, Posts 51

By instrument, I think you are referring to the files and not the Vienna Instruments host. If you are able to instantiate the Vienna Instruments host, and access the percussion patches, matrices, and presets, but not the Konzerthaus, then make sure of two things:

1) that your DVD is registered with VSL and that you have activated your license through eLicenser. Make sure you have the latest version of elcc, downloaded from the eLicenser site. You can check to see if the Konzerthuas library is authorized by launching the elcc software and viewing the valid licenses on your Vienna Key/dongle.

2) Launch directory manager app. and make sure all of your containing folders are selected, i.e., that the path to your Konzerthaus files is correctly set in directory manager.

HTH

Mike

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