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VEPro freezes ca. every 2 minutes...
Last post Tue, Jan 07 2014 by ctw21, 22 replies.
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Posted on Thu, May 24 2012 15:41
by shansen_15911
Joined on Fri, Aug 26 2005, Posts 9

Hi folks,

here´s a problem I have for quite a while now: VEPro freezes every 2 minutes or so for a couple of seconds. This occurs after some time of work on the machine (approx. 1-2 hours), no matter if logic is running or stopped, and becomes more often and for a slightly increasing amount of time (up to approx. 15 seconds) during the day. The freeze does only occur on the 64bit Server an my main machine, the server on my slave machine runs fine. Logic keeps running during the freezes, too. VEPro is loaded with about 10 gigs of RAM (several Kontakt 5.0.2 instances & a single Omnisphere instance). There´s plenty of free RAM left (about 8 gigs), and during the freeze the CPU does not seem to have any problems. Oh, and the same problem occured with previous versions of VEPro.

Here´s my setup:

Logic Pro 9.1.7 (32bit) on a MacPro 8core (24GB RAM, OS 10.6.8), VEPro (5.0.10728, 64- & 32-bit servers) on the same machine. Apogee Ensemble. MacMini (8GB RAM, OS 10.6.7) as Slave with VEPro  (5.0.10728, 64bit server only).

Any ideas?

Posted on Tue, May 29 2012 00:44
by Beat Kaufmann
Joined on Fri, Jan 03 2003, Switzerland/Brugg, Posts 1713

Do you have any "automatic courses" running?

Logic-Autosave every 2 minutes?

Antivirus-protection?

Any other programs are running outside logic?

Beat

www.musik-produktion-createc.ch (Konzertaufnahmen, Musik mit Samples)
at www.beat-kaufmann.com : MIXING an ORCHESTRA - TUTORIAL
Posted on Tue, May 29 2012 06:51
by shansen_15911
Joined on Fri, Aug 26 2005, Posts 9

Autosave every 3 minutes, but I switched it off. Same problem.

No antivirus stuff. iTunes and Apogee Ensemble software.

Posted on Wed, Jun 13 2012 00:31
by FilmCompos3r
Joined on Fri, Mar 26 2010, Posts 36
Encountering the same issue. I had dealt with it before but thought I had solved it by switching multi processing off in VSL and on in Kontakt. The problem has resurfaced again since updating to the latest build. Very frustrating problem.


Using Cubase 6.5, Mac Pro 2009. No virus software, no slaves at the moment. Audio through VSL just "stops" (the meters in a VSL instance will freeze as well) for anywhere between 1 and 5 seconds. Sound from internally loaded VSTs or audio tracks continue to play. Problem seems to get worse as they session goes on.
Posted on Wed, Jun 13 2012 03:04
by Cyril Blanc
Joined on Thu, Dec 19 2002, Paris France, Posts 2612

Time Machine ???

MacPro 2010 12 core 2.93 ghz 64 GB Mac OS X 10.11 2722 Rocket Raid Sata III card with 8 x ssd
VSL lib on a Raid 0 of 4 x 256 GB ssd Sata III - Raid 0 of 4 x 64 GB for other libs
System on a 1 TB ssd
Audio Motu PCI system 84 ins / 64 outs
Kbd : P80 Yamaha, S88 and S25 Komplete Kontrol, DX7
I-Controls Pro, 2xMidi expression pedals
Synth : many....
---
Macbook pro Retina 2.7 ghz 16 GB
---
Mac Mini server 10.10 (server EyeTV, Itunes, WEB, and Backup )
--
Logic X , Dorico, Band In A Box, ORB Composer
VSL : MIR PRO, Appassionata Strings I, Solo strings , Wind and Brass Complete, Dimension Brass, Overdrive
Kontakt, Omnisphere, QLSO, QLSC, CS 80, Arturia V5, Maximo, Realivox Blue. CS 80 V3, The Orchestra, Art Conductor 5, Genesis Children Choir, Lunaris, Lacrimosa

Final Cut pro
Camera full HD
Posted on Wed, Jun 13 2012 20:34
by FilmCompos3r
Joined on Fri, Mar 26 2010, Posts 36
No on time machine. Also disabled internet sharing. Spotlight turned off for sample drives.
Posted on Tue, Jul 31 2012 20:49
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Is everyone with this issue using kontakt? If so which version? 

Posted on Tue, Jul 31 2012 21:15
by shansen_15911
Joined on Fri, Aug 26 2005, Posts 9

the newest one, 5.0.3 I believe

Posted on Tue, Jul 31 2012 23:12
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Does it make any difference if you replace your Kontakt 5 instances with Kontakt 4? It thats possable, I've found that certain libraries in Kontakt 5 cause issues with VEP running in server mode locally which disapear if I reload them in K4.

Posted on Tue, Aug 21 2012 20:06
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Ok - so I'm without this issue while I'm working with a single project - but as soon as I change anything - add / take away kontakt instances to prepair my new template it starts up again. Same as the other guys here, only 64bit instances affected, audio cuts out and VEP's GUI freezes... This affects all instruments and plugins. 

Is the answer just not to run VEP locally?

If any one else has had this issue and found a way around it then I'd love to hear your soloutions.

Stuart

Posted on Wed, Sep 19 2012 11:09
by superflo
Joined on Fri, Mar 07 2008, Vienna, Posts 3

I have a simiilar problem, but with vienna instrument. I'm not yet using Vienna Ensemble.

Working in Logic with a couple of Vienna Instruments (normally 5, working on a string arrangement), everything is running fine. Every few mintues Logic doesn't take any inputs from me. If Logic is playing back, it continues to playback music without any dropouts. CPU LOAD is around 10 %. After 5-15 sec Logic might remember the clicks I did while it was paralyzed and is doing the action.

Mac Pro 2008 2.8 x 8, 10 GB RAM, Lots of HD, other Plugins: Spectrasonics Stuff, Kontakt, Superior Drummer... everything running in 64 bit mode, Logic 9.1.4.

Logic OSX 10.7.3.

No issues like this when working on big arrangments WITHOUT VSL. It doesn't prevent me from making music with VSL, but it must be a bug, because no other plugins are showing this behaviour and CPU / System load is VERY LOW.

Hoping for an update, soon.

But - I really really like vienna Instruments V5 - such a huge improvement in GUI. Fantastic!

Posted on Wed, Sep 19 2012 11:36
by DG
Joined on Wed, May 12 2004, Posts 8608
superflo wrote:

I have a simiilar problem, but with vienna instrument. I'm not yet using Vienna Ensemble.

Working in Logic with a couple of Vienna Instruments (normally 5, working on a string arrangement), everything is running fine. Every few mintues Logic doesn't take any inputs from me. If Logic is playing back, it continues to playback music without any dropouts. CPU LOAD is around 10 %. After 5-15 sec Logic might remember the clicks I did while it was paralyzed and is doing the action.

Mac Pro 2008 2.8 x 8, 10 GB RAM, Lots of HD, other Pluins: Spectrasonics Stuff, Kontakt, Superior Drummer... everything running in 64 bit mode, Logic 9.1.4.

Logic OSX 10.7.3.

No issues like this when working on big arrangments WITHOUT VSL. It doesn't prevent me from making music with VSL, but it must be a bug, because no other plugins are showing this behaviour and CPU / System load is VERY LOW.

Hoping for an update, soon.

But - I really really vienna Instruments V5 - such a huge improvement in GUI. Fantastic!

Switch auto save off and test again, just to rule that out.

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Tue, Sep 25 2012 18:30
by FilmCompos3r
Joined on Fri, Mar 26 2010, Posts 36
Man, the issue went away for me for a while and is back again. Still can't see a pattern. Autosave is NOT the issue, but thanks :)
Posted on Tue, Sep 25 2012 18:44
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Odd question, but is there a DVD in your drive? and is the process Diskmanagmentd running when this problem occurs?

Stuart

Posted on Wed, Sep 26 2012 19:11
by ctw21
Joined on Fri, Feb 09 2007, United States, Posts 4

I have exactly the same problem.

In fact there HAS been a DVD in the drive, and that may well have coincided with the problem starting. Taken it out, testing now. No problems yet.

- Only happens on sequencer, not on slaves.

- Not a CPU spike.

- Not over-filling RAM.

- Not drive speed. Can happen with a single instrument running off an SSD.

Will check in later to report on whether the DVD is the problem. Fingers crossed.

Posted on Thu, Sep 27 2012 10:03
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Hi guys,

The fact that this problem seems to occure when a DVD is in the drive for 3 of us now is not a coincidence I don't think.

OK - so next time this happens to anyone, can you check to see if the process 'diskmanagmentd' is running. This is associated with optical drive managment but I belive it can pop up while OSX is managing some other external drives. 

Are we all using Kontakt?

I have a therory about this process' interactions that may be completely wrong - but having had this issue all year this is the first definate pattern I've seen.

If anyone discovers any patterns please check back here - but for now - I think avoid using your Mac Pro's Optical drive :-) I have ever since I discovered that this may be the issue and (touch wood) I've not had the problem since.

Stuart

Posted on Fri, Sep 28 2012 04:19
by ctw21
Joined on Fri, Feb 09 2007, United States, Posts 4

Hi Stuart

Thanks very much for the tip. I've been working for two days now since taking the DVD out and the problem seems to have gone away completely. God knows how long I'd have spent trying to solve it on my own. I was about to start testing all my plugins one by one.

- I had a look and I didn't see the process "diskmanagementd" actually. It should turn up in the activity monitor, should it? I'm on OS 10.7.5, btw. 

- Yes, I'm using Kontakt 5 (5.0.2).

I'm surprised it's not a more widespread problem. I suppose it goes to show how little people use DVDs/CDs now.

Posted on Fri, Sep 28 2012 07:57
by Dup
Joined on Fri, Aug 13 2004, Posts 178

Hello,

also a lot of crash here with allways the screen : vepro stop to work ( a cessé de fonctionner) but crash are incompréhensible:

I use theVEPRO 64 bit version with cubase 32 bit version on W7 .

It can crash when I reorder the Vi pro in the left part or it can freeze when I do something else !!! Sorry for these lack of informations but the freeze are completely aleatory. But when it arrive;evereythnig is lost and I must re-open the VEP server

best regards

dup

Posted on Fri, Sep 28 2012 09:25
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20
willis.chris_25927 wrote:
Thanks very much for the tip. I've been working for two days now since taking the DVD out and the problem seems to have gone away completely. God knows how long I'd have spent trying to solve it on my own. I was about to start testing all my plugins one by one.

You're welcome - I've been grappling with this issue all year - I ALMOST gave work away beacause of it!!!!! How ridiculous does that sound now?!?!

willis.chris_25927 wrote:
- I had a look and I didn't see the process "diskmanagementd" actually. It should turn up in the activity monitor, should it? I'm on OS 10.7.5, btw. 

- Yes, I'm using Kontakt 5 (5.0.2).

I'm surprised it's not a more widespread problem. I suppose it goes to show how little people use DVDs/CDs now.

The 'diskmanagmentd' process, if my idea is correct should only be present in Activity Monitor while the problem is actually happening. So whsn a DVD's in. Personally since I'm still working to toght deadlines I've not even used my music mac pro's optical drive - I'm doing all my dvd ripping on a different machine then just zapping the files over the network.

I think that 'diskmanagmentd' may be interacting with one of Kontakt's memory managment processes. The fact this only affects VEP 64 and not Kontakt standalone is interesting, but it could all be part of the interaction and resulting freeses. I've sent VSL an email about what I think so its with them now.

It does go to show how little we use optical drives - I think like me, you probably only use the drive once in a blue moon then forget there's a disk in there - hense the global and intermittent appearence of the problem.

Well I hope it is solved! for all of our sanities sakes.

Cheers,

Stuart

PS 'Dup' your issue looks to be entirely seperate from the one we are discussing. If you contact VSL support I'm sure they will help you resolve it.

Posted on Tue, Oct 02 2012 12:22
by stuartfox
Joined on Fri, Mar 07 2008, Posts 20

Wondering if any of the guys in Vienna have any light to shed on this?

Stuart

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