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VEP release notes?
Last post Tue, Jan 02 2018 by Paul, 4 replies.
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Posted on Tue, Jan 02 2018 01:13
by ddas
Joined on Thu, Jun 10 2010, Posts 24

I just noticed that on December 20 there was an update to Vienna Ensemble Pro (6.0.16751). Where are the release notes so I can see what's changed?

I'm particularly interested in the conflict between Digital Performer and VEP in High Sierra, which was previously mentioned on this forum to be problematic, and I'm wondering if it has been solved yet, so I can finally upgrade.

Second question: I'm slightly frustrated that there is zero announcement or documentation for updates. I didn't get an e-mail informing me of the update, there are no release notes posted anywhere, there is no Twitter or Facebook announcement (that I could see). Does the company make any effort to let users know about updates? If I'm missing obvious places, please let me know. Thank you.

Posted on Tue, Jan 02 2018 12:31
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11140

Hi ddas, 

The changelog is always available with our Software Manuals

Unfortunately the situation with High Sierra and DP 9 has not been recolved yet, but I know that our developer team is in touch with MOTU. 

Vienna Ensemble PRO and Vienna Ensemble both have an integrated update check that will inform you as soon as an update is available, and will initiate the download and installation. 

This option can be turned off in the Preferences.

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Jan 02 2018 16:06
by ddas
Joined on Thu, Jun 10 2010, Posts 24

Thanks so much for the reply/update. I had previously looked in that area and didn't see the changelog, but now I looked again and found it. (Sorry, my fault.)

I would reiterate that it would be nice if you let users know directly. A customer e-mail to all registered users, a note on your web site's news page, a Twitter and Facebook mention, etc. would be nice. I see you have an active Facebook profile, but I didn't see a mention of this software update.

I do have my update check enabled, but I don't launch VEP every day (I only use VEP for large-scale orchestral work), and would love to know about updates because they affect my other plans. Sometimes weeks go by without me launching VEP.

Thanks for continuing to work on the DP issue; I'm very excited to get that sorted so I can finally move my entire studio to High Sierra and take advantage of other much-needed features.

Posted on Tue, Jan 02 2018 16:40
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11140

Hi ddas, 

Thanks, understood. There are times when we are pushing out updates for all our software products in very quick bursts (resulting from software sprints and accumulated user input), so we are trying not to get on anybody's nerves. 

But I'll check what can be done!

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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