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Synchron Piano won't load into ProTools or Logic
Last post Thu, Aug 09 2018 by Paul, 22 replies.
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Posted on Thu, Aug 09 2018 10:44
by JamesPDX
Joined on Fri, May 01 2015, USA, Posts 28

Originally Posted by: Paul Go to Quoted Post

Hello everybody, 

A new update for the Synchron Pianos software is available for you (1.0.750), with additional features, improved stability and  also an updated manual!



Thanks. I've reinstalled the Synchron Yamaha CFX piano for use in VEP6. The plugin itself loads, but presets won't load any samples. Everything is up-to-date; the Directory Manager is up-to-date. The OS and programs are on a separate drive than that of the sample libraries. Everything is on SSDs. The program is run in Admin mode.

The presets/samples also will not load using a local program such as Vienna Ensemble Standalone.

My other VSL orchestral intruments work fine, especially in VEP6 via Pro Tools 2018.4 which is on the master machine: 2012 Mac Mini i7 Quad Core 2.6 GHz, 16GB RAM, SSD x 5.

My external machine: i7 6-core 8700K at 3.7GHz, 64GB RAM, SSD x 3, Windows 10 Pro, v1803. AMD RX-580 Pulse 8GB.  Please advise.

James Long
Posted on Thu, Aug 09 2018 11:57
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 10055

Hi Jason, 

The sample database management is different in our Synchron Player, it is not in the DIrectory Manager anymore (only for VI). 

Please open the Synchron Player Preferences and go to "Database", then add the new location with the "+" button in the lower left corner. 


Paul Kopf
Product Manager - Vienna Symphonic Library
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