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Preset Path on Windows
Last post Sun, May 24 2020 by chasmanian, 13 replies.
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Posted on Wed, May 13 2020 20:13
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

hi, 

    I have 3 of the Synchron Pianos now.

a friend gave me some custom presets.

I want to try them out.

I have Windows 10.

would someone please help me do this?

I read the manual. I have tried adding the presets a few ways.

and its not working.

when I click on a preset, Synchon Player closes.

would someone please tell  me step by step how to do this?

any help greatly appreciated.   :)

Charlie

  

Posted on Thu, May 14 2020 18:06
by buz1984
Joined on Tue, Nov 26 2019, Posts 4

Do you both have the same player and instrument version?  Seems unlikely the presets would break, but probably worth checking if no other ideas.  

Posted on Thu, May 14 2020 18:52
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

thank you.

he has a Mac. its the same instrument version. no sure about the Player version.

Posted on Sun, May 17 2020 01:36
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

is there anybody who knows how to do this? please?

Posted on Sun, May 17 2020 15:09
by vanceen
Joined on Wed, Feb 27 2019, Posts 15

Run the Vienna Synchron Pianos player.  At the top right of the graphical interface, there is a row of five icons. One of them looks like a gear. If you click on that, it will open a window with three tabs in it. Click on the tabl called "Database". 

In that window, at the top, there is a field labelled "User Presets Folder". That is the default location for the *.vsynpreset files that contain your custom presets. Paste them there.

After that, when you click on the folder icon in Synchron Pianos (last on the right) it will open a menu which contains "Factory" and "User". Your presets will be under "User".

Posted on Sun, May 17 2020 15:16
by vanceen
Joined on Wed, Feb 27 2019, Posts 15

I realized that there was something else I should have added.

OK, find the path shown in the "User Preset Folder" field. INSIDE that folder there is a subfolder called "VSL" and inside that subfolder will be one or more subfolders depending on what products you have. On my system, there are two, labelled "Vienna Synchron Player" and "Vienna Synchron Pianos". Inside the "Vienna Synchron Pianos" folder is yet another folder called "Presets".

That is where your Synchron Piano custom preset (*.vsynpreset) files go.

Sorry, this is not as complex as I'm making it sound.

Posted on Mon, May 18 2020 14:59
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

wow, thank you very much.

I will try it!!

Posted on Mon, May 18 2020 16:34
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

I tried it.

it did not work. 

the Player just closes when I click on the custom preset.

Posted on Mon, May 18 2020 17:24
by buz1984
Joined on Tue, Nov 26 2019, Posts 4

Heh what a nightmare.  If it was me I'd just ask him for a screenshot of the mix and punch it in manually.

Posted on Tue, May 19 2020 14:28
by vanceen
Joined on Wed, Feb 27 2019, Posts 15

Originally Posted by: chasmanian Go to Quoted Post

I tried it.

it did not work. 

the Player just closes when I click on the custom preset.

OK, clearly the problem is not with adding presets, it's something else.

Can you load Factory presets?

Posted on Tue, May 19 2020 15:18
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11906

Hi chasmanian, 

Could you please send me a few screenshots, so I can check what's going on? =>

Please include the presets as well, as a zip file. 

Thanks, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 19 2020 15:25
by bbelius
Joined on Sat, Mar 14 2015, Posts 689

Hi everyone!

Try following workaround: Make sure all presets don't have any special characters in it like for example Umlaute (ä, ö, ü, ...). These cause the current version of the player to crash. We are working on a fix and will release it soon; in the meantime please rename the preset in the file explorer.

Thanks for reporting and helping to track this down!

Best, Ben

Ben
Technical Support - Vienna Symphonic Library
Posted on Sun, May 24 2020 02:28
by chasmanian
Joined on Tue, Dec 31 2019, Posts 16

thank you very much to all who replied.

Paul, I did send all you asked for.

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