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Download update
Last post Sat, Jul 04 2020 by Paul, 8 replies.
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Posted on Fri, Jul 03 2020 10:20
by gs-dk
Joined on Wed, Sep 08 2010, Posts 11

There's an update for the Imperial - and I follow the direktions. but I only get the opportunity to download the entire package. I am on a Mac - any suggestions? 

Posted on Fri, Jul 03 2020 11:58
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi, 

You should see the option to download specific mics only. Check out this video

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Jul 03 2020 12:05
by gs-dk
Joined on Wed, Sep 08 2010, Posts 11

Thanks. The solution was not to click on the arrow from the mail but start the download manager and import the download. It works now. Thanks - and for a fantastic plug-in. Go to number 1 piano in the toolbox.

Posted on Fri, Jul 03 2020 12:09
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi, 

Thanks for the nice words!

May I ask which browser you are using, on which OS?

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Jul 03 2020 12:38
by gs-dk
Joined on Wed, Sep 08 2010, Posts 11

Safari on Mac Mojave 10.14.6.

Posted on Fri, Jul 03 2020 12:39
by gs-dk
Joined on Wed, Sep 08 2010, Posts 11

I followed the link from my mail first and that didn't ark as described. From your website - no problem.

Posted on Sat, Jul 04 2020 04:28
by David B.
Joined on Tue, May 15 2018, Posts 56

The links in the email worked fine for me (Safari/Mojave). 

I really appreciate the detailed steps and video demonstration VSL provided. It made the process easy. 

God Bless,

David

Posted on Sat, Jul 04 2020 11:56
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12106

Hi, 

Thanks for the feedback - I also couldn't reproduce any troubles with the update process. 

@gs-dk: I'll keep an eye on it!

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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