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Vm1 app discontinued ?
Last post Mon, Aug 03 2020 by olenga, 11 replies.
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Posted on Sun, May 10 2020 20:30
by Bela75002
Joined on Wed, Feb 25 2015, Posts 24

Hi,

I have tried to buy the mentionned app and il seems like it is no longer available. 

Can anyone confirm?

Thanks,

B. 

Posted on Mon, May 11 2020 09:17
by Bela75002
Joined on Wed, Feb 25 2015, Posts 24

Anyone? VSL team?

Posted on Mon, May 11 2020 10:46
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12170

Hi, 

Checking with MML, I also answered your mail to

Regarding response time: It is monday, you posted yesterday evening.... 

Best,
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, May 12 2020 14:26
by MML Support
Joined on Fri, Jul 26 2019, Posts 9

Hi Everyone,

To clarify, we have just 'frozen' sales of the current version of VM1 because a brand-new version is set to release very soon.  We've been hard at work on the new VM1 version for a while now and it will include much improved stability and some pretty cool new features. 

For existing VM1 users we are fully supporting the current version until the new one is released.  Also, we are going to add a 'pre-order' option to our webstore today so that anyone interested in VM1 can grab it at a discounted price before it is re-released. 

We sincerely appreciate everyone's interest and will make sure to update this thread when we get closer to the release date!

Also, we apologize for the delayed reply and any confusion this may have caused. 

Stay Safe,

MML Support Team

Posted on Tue, May 12 2020 19:02
by TheManMan
Joined on Sat, Apr 25 2020, Posts 2

well can i get my refund product does not work at all. I got it a week ago.

Posted on Tue, May 12 2020 22:16
by MML Support
Joined on Fri, Jul 26 2019, Posts 9

Hi, Not sure who this is but we never deny a request for a refund.  Please PM us and we'll gladly take care of you, if we haven't already. 

Sincerely,

MML Support Team

Posted on Tue, May 12 2020 23:13
by EgM
Joined on Mon, Apr 20 2015, NB, Canada, Posts 24

Hi MML, I bought VM1 a while back but I can't find anywhere on your website's "My Account" where I can deauthorize a computer...

I had hoped I could manage this myself rather than contact you everytime I format a machine which is not uncommon.


Eric E. Hache
Music Composer @ http://www.gamemusic.ca
Posted on Wed, May 13 2020 13:59
by MML Support
Joined on Fri, Jul 26 2019, Posts 9

Hi Eric,

Thanks for the feedback.  You are right, you should be able to manage auths on your own without having to contact us.  We are working to improve our licensing system and with any luck those improvements will be included in the VM1 Version 2 update. 

Also, we'll reach out to you directly to help with this one. 

- MML Support Team

Posted on Mon, Jul 27 2020 15:36
by olenga
Joined on Tue, Apr 04 2017, Posts 8

Hello

. What is happening with the VM1 App v2?

It Seems like MML site is down? Nothing happens there anymore. Their Articulate app is not comming as they said.

Posted on Sun, Aug 02 2020 01:51
by MML Support
Joined on Fri, Jul 26 2019, Posts 9

Hi Olenga,

Thanks for the inquiry.  As you might imagine, there are many factors stacking up in 2020 that are causing a delay in the release of VM1 v2.   However, we can assure you that we are still working hard on this release and hope to have it out by late September 2020.  

As for Articulate, we also have that on our development roadmap and should have version one out sometime in Q1, 2021. 

We appreciate your patience and look forward to releasing soon.

Stay Safe Everyone,

- MML Support Team

Posted on Mon, Aug 03 2020 10:51
by olenga
Joined on Tue, Apr 04 2017, Posts 8

Originally Posted by: MML Support Go to Quoted Post

Hi Olenga,

Thanks for the inquiry.  As you might imagine, there are many factors stacking up in 2020 that are causing a delay in the release of VM1 v2.   However, we can assure you that we are still working hard on this release and hope to have it out by late September 2020.  

As for Articulate, we also have that on our development roadmap and should have version one out sometime in Q1, 2021. 

We appreciate your patience and look forward to releasing soon.

Stay Safe Everyone,

- MML Support Team

 

Ohhh that's good news. Iam really looking forward to the Articulate app and the Vm1 v2.

Thank you.

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