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[SOLVED] VEP disappears
Last post Tue, Dec 01 2020 by belkina, 7 replies.
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Posted on Mon, Nov 30 2020 00:09
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 448

I just upgraded a lot of drivers with AVG Driver Updater on Windows 10. Since this update, if I try to run VEP, it starts normally, but if I try to add an instance, it crashes immediately. This is true whether it is on alone or whether I am trying to connect to it from my DAW (DP). Other plugins work normally within DP, including the Synchron Player. I have the latest version of VEP. I also tried reinstalling, no difference. This is a big problem for me! Help!

Posted on Mon, Nov 30 2020 05:04
by meister eder
Joined on Fri, May 30 2014, Posts 13

Maybe you can uninstall the driver updates via AVG Driver Updater?
Then you could update your drivers one by one until you know which on is the "bad" driver.
Maybe you also could use Windows System Restore to reset your system to an earlier state.

These are deeper inventions in your system so I hope the developers of VEP can give you a better hint which drivers are involved when adding an instance.

Posted on Mon, Nov 30 2020 10:07
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12482

Hi Alan, 

Please send crash reports to , as usual. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Nov 30 2020 10:45
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 448

Where can I find the crash reports, Paul?

Posted on Mon, Nov 30 2020 10:47
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 448

Thanks.

I tried doing a system restore to before all the driver updates, but that did not solve the problem. :-(

There were 127 drivers updated, so one by one .....    :-(

 

Originally Posted by: meister eder Go to Quoted Post

Maybe you can uninstall the driver updates via AVG Driver Updater?
Then you could update your drivers one by one until you know which on is the "bad" driver.
Maybe you also could use Windows System Restore to reset your system to an earlier state.

These are deeper inventions in your system so I hope the developers of VEP can give you a better hint which drivers are involved when adding an instance.

Posted on Mon, Nov 30 2020 16:54
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 448

I looked at ...\VSL\Vienna Ensemble Pro\crashdumps\app and although there are dumps there, they are much older, from 2019.  I also searched for .dmp files, but the ones I found are for other apps, and much older. So either these new crashes are not leaving dumps, or now they are somewhere else?

Where should I look?

At this point I can't do any work, with VEP totally non-functional. :-(

Originally Posted by: Paul Go to Quoted Post

Hi Alan, 

Please send crash reports to , as usual. 

Best, 
Paul

Posted on Tue, Dec 01 2020 10:10
by belkina
Joined on Sun, Jun 13 2004, Montreal, Posts 448

Problem solved!  :-)

Vielen Dank an Martin Saleteg!

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