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Posted on Fri, Feb 26 2021 23:24
by Edward Fiebke
Joined on Thu, Feb 03 2005, Upstate New York, Posts 28

Hi -

As most probably know, there is (another!) server outage for the Steinberg dongle (that's used to activate the VSL virtual instruments and software). I just took advantage of the 35% discount program and upgraded from VSL's Symphonic Cube to their VI Super Package. Because of this server outage, I can not activate any of the instruments associated with this upgrade. 

I'm sure that Steinberg will get their servers up and running again, eventually. But, I would like to start the long downloading process now. Is there ANOTHER way to activate the VIs associated with the Super Package?!? Is it possible to use my iLok instead of using's Steinberg's "License Control Center" dongle??

Thank you for any thoughtful feedback.

iMac Pro (2017): 3.2 GHz 8-Core Intel Xeon processor, 64 GB RAM, Radeon Pro Vega 64X graphics card; 1 internal SSD, 6 external SSDs. macOS Catalina (10.15.7). MOTU's 828ES audio device. MOTU's DP10; Apple's Logic Pro, Apple's Final Cut Pro X. Lots of VIs & software plug-ins including VSL's VI Super Package, VePro 7, Vienna MIR Pro, Vienna Suite Pro.
Posted on Sat, Feb 27 2021 10:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12605

Hello Edward, 

Congrats on getting the VI Super Package!

You can download all your instruments, but I'm afraid you will need a physical eLicenser key and your licenses for the next steps. 

Sorry to have no better news, I hope this will be resolved today. 

Thanks for your patience. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Feb 28 2021 13:21
by Edward Fiebke
Joined on Thu, Feb 03 2005, Upstate New York, Posts 28

Yes! As most probably know by now, Steinberg's License Servers are back up. Hopefully the servers won't fail again.

Paul - Thank you for your responses and in-put. I've already downloaded and "Activated" each license to the "virtual instrument" of the upgrade to your "VI Super Package". So, THAT is all set. Now, I'm downloading the actual "virtual instruments" which will take some time, but with the time well-spent. I like and use your products for my modest music-sequencing projects. I am one happy VSL User! 

Cheers! 

Edward (Ted)

iMac Pro (2017): 3.2 GHz 8-Core Intel Xeon processor, 64 GB RAM, Radeon Pro Vega 64X graphics card; 1 internal SSD, 6 external SSDs. macOS Catalina (10.15.7). MOTU's 828ES audio device. MOTU's DP10; Apple's Logic Pro, Apple's Final Cut Pro X. Lots of VIs & software plug-ins including VSL's VI Super Package, VePro 7, Vienna MIR Pro, Vienna Suite Pro.
Posted on Sun, Feb 28 2021 13:43
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12605

Hi Ted, 

Thanks for the update, happy to see you on the right track!

Sorry again for the inconvenience, it has been an uncomfortable situation for many users, especially newcomers. 

Enjoy your Super Package, lots of great sounds to discover 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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