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Vienna Synchron Pianos Update
Last post Mon, May 03 2021 by civilization 3, 28 replies.
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Posted on Tue, Feb 02 2021 21:45
by KevinMe
Joined on Sun, May 10 2020, Posts 17

Hi Ben,

Are you confident that the original issue is fixed and I can update. I am sorely tempted by the new Bösendorfer 280C (I never thought I'd need another Bösendorfer ) but I'd like to confident that updating Synchron pianos is not going to return me to constant crackles as described in my original post.

I don't see a mention of the issue that has been a problem for me and a few others addressed in the changelog here: Changelogs . Does that mean it has not been addressed?

Thanks

Kevin

Posted on Tue, Feb 02 2021 21:58
by bbelius
Joined on Sat, Mar 14 2015, Posts 883

Hi Kevin,

Sorry, I can't confirm at the moment if this issue is fixed - it might be, I have to talk to our devs.
My suggestion is to look up what version you are currently running, testing the update and if it does not as expected please drop us a mail, we can alway send you the latest version that worked for you.

Best, Ben

Ben
Vienna Symphonic Library
Posted on Wed, Feb 03 2021 17:53
by aigle
Joined on Fri, May 01 2020, Posts 7

Hi Ben, Kevin,

I have updated to v1.1.1522 but unfortunately I don't see any improvement about multi-thread support which not works properly.

I still need to launch multi instance on cubase (split mic) to get good performance.

Regards

Posted on Thu, Feb 04 2021 10:55
by dagreb
Joined on Tue, May 03 2016, Posts 2

Hi,

I I have the same problem. I own both Bosendorfer and the steinway, I have a lot of crackles and the sound is not that great.

My config: W10 - Amd Ryzen 5900x - 64GB - Samsung SSD 860 evo - Focusrite 6i6 1st gen

Thanks

Nico

Posted on Sat, Feb 06 2021 11:00
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12626

Hi, 

We're trying to find a way to introduce multi-threading to Synchron Pianos / Synchron Player.

It's not a trivial task, and I can't give you an ETA, but we're doing our best, as always. 

The current workarounds: 

- Play live with less active channels and add those channels when playing back / mixing / bouncing. 

- Play with higher latency

Of course, for best performance, very fast SSD drives (best: m.2) with a very fast connection are ideal. 

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, May 01 2021 19:11
by Ethan Steve
Joined on Sat, Apr 24 2021, Posts 1

Originally Posted by: Paul Go to Quoted Post

Hi, 

We're trying to find a way to introduce multi-threading to Synchron Pianos / Synchron Player.

It's not a trivial task, and I can't give you an ETA, but we're doing our best, as always. 

The current workarounds: 

- Play live with less active channels and add those channels when playing back / mixing / bouncing. 

- Play with higher latency

Of course, for best performance, very fast SSD drives (best: m.2) with a very fast connection are ideal. 

Best, 
Paul

Hi Paul, the same here, seems the problem still persist.
do you have the ETA for multi-threading ? we are still waiting for this important fix, it's almost unplayable sometimes, please help with this.
Synchron pianos version: 1.1.1529 (playing bosendorfer imperial).
My config: WIN 10 pro - i910900K (running on 5 GHz) - 48 ram ddr4 + Firecuda ssd M.2 - Cubase pro 11

Thanks,
Ethan Steve

Posted on Sun, May 02 2021 07:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12626

Hi, 

Unfortunately still no news there. 

What still works for many pianists: Insert multiple instances of Synchron Pianos and activate one or more mic channels in each, this way you are also using multi-threading.

Best, 
Paul 

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, May 03 2021 22:05
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1764

I've experienced weird and disquieting behaviors of Bosendorfer Imperial for a while. It started roughly around the time of said update, I rolled back which changed nothing. At times, and I cannot discern why a situation would be any different than the other situation here, hitting a single note on the kaybd controller causes it to make a horrendous garbled noise, in degrees ranging from I should force quit everything if not hard boot, to a kind of lingering amount of corruption not very different than not having enough latency. It shouldn't be that, since nothing else is performing that way in this project.

It may do the same from input off a diff controller, but it seems worse with this Nektar 49-key inputting.

total avoidance of keybord input for a piano isn't viable here

MacBook Pro 16,1: 2.3 GHz 8-core i9
64GB 2667MHz DDR4
OSX 10.15.6
VE Pro 7, Cubase Pro 11.0.20
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