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ELicenser Server Down
Last post Sat, Jul 31 2021 by kohlhtor, 3 replies.
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Posted on Sat, Jul 31 2021 08:30
by kohlhtor
Joined on Tue, Nov 02 2004, Port Elizabeth, Posts 51

I Order t SYNCHRON BRASS Full Library but the elisenser Server is down any news

Thorsten Kohlhage South Africa
MacPro 2 x 2,4 GHz Quad-Core Intel Xeon
32 gb Ram Logic Pro x 10.4.8 OSX 10.13.6
Focusrite Scarlet 18i8 (2)
Posted on Sat, Jul 31 2021 11:20
by michi
Joined on Sun, Dec 22 2002, vienna, Posts 531
Hello kohltor,

We are sorry for the inconvenience, but since we are customers of Steinberg ourselves, we don‘t have any influence on the current situation. This is the recent statement from Steinberg: https://helpcenter.stein...74-License-server-outage

"We are experiencing license server outages which lead to failed license transactions (license activation, license transfer and license upgrades).
We are investigating and work on a resolution to be available as soon as possible.

Please note: Licenses cannot get lost! Failed license transactions can be restarted once the license server is back online.!"

Best, Michael
Posted on Sat, Jul 31 2021 11:24
by kohlhtor
Joined on Tue, Nov 02 2004, Port Elizabeth, Posts 51

hallo Michael

i read this but it is strange 1 day with no update from Steinberg 

shocking customer service 

Thorsten Kohlhage South Africa
MacPro 2 x 2,4 GHz Quad-Core Intel Xeon
32 gb Ram Logic Pro x 10.4.8 OSX 10.13.6
Focusrite Scarlet 18i8 (2)
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