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VEP Will Not Start
Last post Tue, Jan 11 2022 by Aaron Garner, 4 replies.
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Posted on Tue, Jan 11 2022 01:35
by Aaron Garner
Joined on Tue, Mar 15 2016, Posts 61

Hi,

I just installed the latest VEP 7 and it will not open.  I get the error message:

"The code execution cannot proceed because VCRUNTIME140_1.dll was not found.  Reinstalling the program may fix this problem."

This is on my PC Slave.  I am a Mac guy so the error message is foreign.

Thanks,

Aaron

Posted on Tue, Jan 11 2022 08:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12987

Hi Aaron, 

Looks like you are missing some important Windows files. Please (Re)install these Microsoft Retributions (please install BOTH):

- x86: vc_redist.x86.exe
- x64: vc_redist.x64.exe

Maybe you'll have to reinstall your VSL software again, afterwards - can't say for sure. 

That should get you back up and running.

Best, 
Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Jan 11 2022 14:50
by Aaron Garner
Joined on Tue, Mar 15 2016, Posts 61

Hi Paul,

Thank you for the suggestion.  I'll give it a try.  By the way, I think I posted in the wrong section - sorry about that.

Aaron

Posted on Tue, Jan 11 2022 16:09
by Aaron Garner
Joined on Tue, Mar 15 2016, Posts 61

Paul,

I wanted to report back that your solution worked.  Everything seems to be back to normal.

Thanks again,

Aaron

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