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VE Pro 7 crashes and makes Finale crashes too
Last post Fri, May 27 2022 by andi, 9 replies.
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Posted on Tue, May 24 2022 07:09
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 23

Hi! 


 
I am having severe problems with VE Pro 7, it crashes all the time. The support has promised an update of VE.
However, the problem with VE Pro is now affecting Finale 27, as soon the VE crashes and when I try to save the music which I’m working on, Finale crashes too. :(
Anyone who has the same problem?  
 
All the best, with hope of a bug fix. 
 
Anders 
Anders Nilsson
Posted on Tue, May 24 2022 08:41
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3523

Hi Anders!

There is an update for VE Pro coming soon.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Tue, May 24 2022 12:04
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 23

Hi Andi, 

and thanks! But since I'm working on a piece which is urgent, - are there any possibility to get the older version of VEPro7, that is the pre-iLok version? 

/Anders 

Anders Nilsson
Posted on Tue, May 24 2022 12:38
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3523

Hi Anders!

You can simply re-install the last eLicenser version of Vienna Ensemble Pro. It can be downloaded from here:
https://www.vsl.co.at/MyVSL/MyDownloads

Please note that it's not possible to open projects with the eLicenser version that have been saved with the iLok version.

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Wed, May 25 2022 12:05
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 23

Hi Andi, 

and thanks! However, when I started over with my project, setting up all buses, channels etc. I can't get my MIR Pro working - I guess I have to download a pre-iLok version of that too? 
Sigh... 

All the best, 

Anders 

Anders Nilsson
Posted on Wed, May 25 2022 12:09
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3523

Hi Anders!

That's correct. You will need to re-install MIR-Pro (eLicenser) too.

Best,
Andi

Andreas Olszewski
Vienna Symphonic Library
Posted on Wed, May 25 2022 12:41
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 23

Hi again, 

I've done that now, but I can't get VEPro to communicate with Finale any longer. I've tried to restart VE and then Finale, but nothing works. When trying to reconnect in Audio Units the server window is blank. I tried to reassign in Score Manager, but without improvement. What to do? 

Anders 

Anders Nilsson
Posted on Wed, May 25 2022 13:21
by Cadenza
Joined on Sun, Dec 23 2018, Stockholm, Posts 23

Hi Andi, 

Since VEPro stopped communicate with Finale after downloading the e-licenser version VEPro, I decided to download the present version of VEPro and hoping the communication problem were solved. However, it is still malfunction! Thanks for any help with this mess. 

Anders 

Anders Nilsson
Posted on Fri, May 27 2022 09:04
by andi
Joined on Wed, Feb 18 2004, Vienna, Posts 3523

Hi Anders!

I have answered the support request that you have sent to our chatbot.

Best regards,
Andi

Andreas Olszewski
Vienna Symphonic Library
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