licence problems

[nickpancake]

I am unable to register my Vienna special edition software on my new computer. I have done all the steps in the snycrosoft control center. I have entered in the serial number and recieved an activation code. However when I put the activation code into the download licence and hit start I get an error message saying " The date/time zone of this computer are possibly incorrect. Please check the correctness of the settings for the date, time and time zone of this computer. "

I am installing this software on a new computer that mas made in the states. When i recieved it i changed the time zones and time to my time. Is this the problem? I dont see how changing time zones on the computers clock would interfere with this software installation. I have tried putting the time and zone back and restarting my computer and trying again but get the same message.

Any ideas? 

[Austin]

Hi there, Have you tried reinstalling the Syncrosoft License Control Center? You can get the latest update on www.syncrosoft.com by clicking on the support section at the top right of the website. The latest version is 5.4.2.3. After you download and install the update, retry inputting the activation code VSL sent you.

[nickpancake]

Yea I have already done that. I guess ill just email the company and see what they can do. 

[nickpancake]

How long does it usually take for you guys to get a response from customer support? I have sent two e mails already.  I dont see a phone number to call either. What am I supposed to do? 

[cm]

if the message says *The date/time zone of this computer are possibly incorrect* you should consider this to be the case ... something which could have happened is that you adjusted the time/date to show up correctly but your settings are still pinting to a not applying timezone ....

christian