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My order is late, and the 15th is coming...
Last post Sat, Jan 17 2009 by nicolas.soulat, 5 replies.
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Posted on Tue, Jan 13 2009 12:53
by nicolas.soulat
Joined on Sat, Oct 02 2004, France, Posts 68

Hello everyone,

I've ordered the V SE bundle for one weeks now and it's not arrived yet.

I guess i'm screwed if i wanted to register it and have benfit with the fanfare trumpet offer....

It's too bad,

Is there anyone by chance who could tell me if there is a way to prove the day i've purchased it or is it too late?

Thanks everyone for you help,

Best regards,

Nicolas

Myspace :
www.myspace.com/outcastband
Official VideoClip
http://www.youtube.com/watch?v=RL9IAfJ58xk
Official Teaser for Awaken The Reason
http://www.youtube.com/watch?v=ATK_E0Dau9I
"Elements" excerpt from upcoming album Awaken The Reason
http://www.youtube.com/watch?v=ZuZ8Kxf6TNA
Posted on Wed, Jan 14 2009 19:04
by CplusE
Joined on Thu, Jul 26 2007, Posts 66

 Well i assume you should not worry. Your receipt will show you bought the SE before the cut off date. Also the people who keep VSL the company running like a steam train they will be very helpful if there's any issues. As for me im getting the organ on the 15th. So i know it wont be here in time but there no worries. They've  been helpful with everything else.

iMac i7
Posted on Sat, Jan 17 2009 00:41
by Mark Schmieder
Joined on Mon, May 07 2007, USA, Posts 194

I agree; I think the more time-sensitive issue is downloading the free Jazz Drums, which they have just extended ever so slightly to accomodate people who didn't know which time zone the cutoff was measured in :-).

I too ran into a problem last night with Solo Strings II Extended not showing up for free, after registering Solo String I standard + extended and Solo Strings II standard.

I sent an email, but am now posting it here just in case this particular one ends up being a common oversight.

I am fully confident they will address the problem, and I am in no rush as I'm heading to L.A. in two hours (but not for NAMM -- it's a visit with my godsons, who bring me far greater joy than new software or hardware products :-)).

Posted on Sat, Jan 17 2009 13:44
by cm
Joined on Fri, Dec 20 2002, vienna, Posts 9050

 a tiny but grave flaw: you registered solo I extended _after_ solo II standard ;-) ... we'll take care on this issue ... christian

 

btw: once a product is registered to your account you can download the respective files, so it is more critical to _purchase_ it than to have the download complete ...

and remember: a CRAY is the only computer that runs an endless loop in just four hours ...
Posted on Sat, Jan 17 2009 20:42
by nicolas.soulat
Joined on Sat, Oct 02 2004, France, Posts 68

Thanks everyone.

My Bundle has not arrived yet, so i hope someone at the VSL crew would have mercy on my soul ;o)

Do i have to contact someone precisely to prove i had purchase the bundle before the 15th of january, or should i just register it and the instruments (fanfare trumpets) will be available anyway?

Thanks again for all your help, very nice 

Regards,

Nicolas

Myspace :
www.myspace.com/outcastband
Official VideoClip
http://www.youtube.com/watch?v=RL9IAfJ58xk
Official Teaser for Awaken The Reason
http://www.youtube.com/watch?v=ATK_E0Dau9I
"Elements" excerpt from upcoming album Awaken The Reason
http://www.youtube.com/watch?v=ZuZ8Kxf6TNA
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