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DEVICE MANAGER WOES. HELP!
Last post Fri, Feb 20 2009 by Paul, 6 replies.
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Posted on Thu, Feb 19 2009 07:27
by serialmusique
Joined on Thu, Jun 08 2006, Santa Monica California, Posts 22

I am sorry to post on this topic but I have tried every suggestion on all the previous threads and am pulling my hair out!

First off, I'm running Vista 64 bit with VI version 2.0.3232 and VE version 3.0.3388. I have a DSP9652 card on an 8core PC with 16 gigs of RAM.

I have all of my Vienna sample divided between 2 drives. Each drive is configured with individual folders containing the .dat files for my instruments, eg:

Chamber Violins (dat files directly in this folder)

Chamber Violas (dat files directly in this folder)

Chamber Celli (dat files directly in this folder)

etc.... 

just as they were installed from the DVDs. These drives contain only Vienna Instruments folders.

So I run Directory Manager and drag and drop all of these files into it (making sure the VSL daemon is not running in task manager as suggested in a previous thread by Christian). Then I point to the custom folder (which has presets and matrices I created before). I restart the PC and launch VI. Only the custom data shows up. None of the original presets, matrices, or patches appear.

So, I close out of VI and re open Directory Manager. Everything appears fine there.  Then I try rescanning the directories, restart the PC and launch VI again. Same problem.

Next, I remove all the folders in Directory Manager and try adding them via the Add Directory button once again making sure the daemon is not running. I restart the PC, relaunch VI, again only the Custom stuff!

I have even uninstalled VI and VE and reinstalled them repeating the above steps both with and without stopping the daemon from running first. Only the custom folder stuff!!!!UGH!

Please tell me I don't have to reinstall all the DVDs again! I have 6 Standard/Extended Libraries!

I know one of you smart people can help!

Thanks,

Matthew 

Posted on Thu, Feb 19 2009 15:18
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11461

Hello Matthew,

nice trick: *smart people* ;-)

The best news first: You don´t have to install your collections once again!

The default location of the Custom Data Folder on Windows is in "Shared Documents", you´ll find a screenshot in your Vienna Instruments Software Manual on page 9. If you copy your presets there, your Vienna Instruments should see all your Presets and Matrices.

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Feb 19 2009 21:36
by serialmusique
Joined on Thu, Jun 08 2006, Santa Monica California, Posts 22

Hi Paul,

Thanks for the reply.

I've gone ahead and moved my custom folder to the public folder (Vista for shared folder) and nothing seems to have changed.

Just to makes sure I expressed my problem correctly:

The only thing that does show up in VI is my custom folder info. None of the original presets, matrices, or patches that came with my VIs are there. Meaning, all the info that was there before I built my custom instruments does not show up. Eg, the legato, articulation combi, and repetition combi matrices.

When I look at my install folders, though (say Chamber Violins), all the .dat files are there.

Hope I'm making sense!  This is hard stuff to put into words.

Thanks again for your help.

Matthew

Posted on Thu, Feb 19 2009 22:36
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11461

Hi Matthew,

thanks for the explanation, I got it the other way round Wink

In this case, the secret HAS to be the Directory Manager.... Do you want to send a screenshot of your Directory Manager and your Explorer (showing the location of your Sample Content) to support (at) vsl (dot) co (dot) at, so that I can take a look at it?

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Feb 20 2009 10:33
by serialmusique
Joined on Thu, Jun 08 2006, Santa Monica California, Posts 22

Hi Paul,

Thanks again for your help with this. I just went ahead and reinstalled all my string libraries which didn't really take that long.

Everything seems to be working perfectly with VSL now! I can't say the same for Eastwest's PLAY plug-in but that is an entirely different story.Wink You guys have out done yourselves with your VI and VE players. Can't wait for MIR.

Have a great weekend.

Matthew

Posted on Fri, Feb 20 2009 11:28
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11461

Hi Matthew,

glad it works Smile

Enjoy,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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