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  • Activation Code Lost and No Received by eMail

    Hi,

    I've received, installed and registered my new library: Vienna Special Edition PLUS (Standard + Extended). I've also installed, registered and ACTIVATED only the Vienna Special Edition (Standard + Extended), not PLUS.I want to activate now the PLUS version, but this time, I only have ONE ACTIVATION NUMBER, received when I registered the Special PLUS Extended Version. When I registered the Standard Version, I dind't see the ACTIVATION NUMBER and I haven't received any other activation number to my email. How can I get again the ACTIVATION NUMBER for Syncrosoft License Control Center?When I try to activate the last product (Vienna Special Edition PLUS Extended Library) I receive this message:


  • Hi ChoPraTs,

    I have just resent your Special Edition PLUS Standard Library Activation Code.

    You are right, you need to download the license for the Standard Library first, before you can download the licenses for the Extended Library.

    Sorry for the inconvenience!

    Best, 

    Paul


    Paul Kopf Product Manager VSL
  • Thank you very much!

    Every day that happens I am more contented to have bought some Vienna Symphonic Libraries.

    All people here are very efficient, administrators help us very fast and always from a great respect and goodness. The support is EXCELENT!

    So, I want to be thankful publicly for your aid and amiability. And of course, congratulations for your great products.

    Sincerely,

    David