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GUI's Not Visible In VE Pro
Last post Fri, Sep 25 2009 by dbudde, 11 replies.
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Posted on Thu, Sep 24 2009 20:28
by ralexander1
Joined on Wed, Apr 07 2004, Orlando, FL USA, Posts 6

I can hear the sound but cannot see the interface on my Arturia Minimoog or MoogV.

Scarbee Vintage Keys will not load.

Also getting crashes when I try to load Korg Wavestation and M1 VI's. 

I'm running these on a Macbook Pro with 4 gigs of ram set up as a slave.

All other VI's running well - B4, Kontakt, Absynth, Kore, FM8, Stylus RMX, Superior Drummer 2.1, Albino, MOTU Ethno Instrument, various Vienna instruments...

Thanks for any help...

RobA
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Posted on Thu, Sep 24 2009 21:50
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

Hi,

we have not tested those plugins yet, we will look into the issue and see what can be done. Please refer to support ticket #219 in any further communication regarding this matter.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
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Posted on Fri, Sep 25 2009 06:42
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

We know about the incompatibility with PLAY based software and are working together with EastWest in finding a solution.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
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Posted on Fri, Sep 25 2009 12:34
by spwwuk
Joined on Wed, Sep 02 2009, London, Posts 18
Ditto Albino - it plays but cannot see the GUI. If you load it into Kore it is then visible and editable. Play, on the other hand, will crash VEPro even if launched in Kore. Now, what ARE EW thinking of........?
:)
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Posted on Fri, Sep 25 2009 12:36
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

We have had no problems when testing the latest version of Albino here. Please post version and system specs.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
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Posted on Fri, Sep 25 2009 16:22
by dbudde
Joined on Sun, Mar 02 2003, Seattle,WA USA, Posts 488

Aria Player doesn't seem to work in VE Pro.  I get a message that says the Aria Player needs to be reinstalled. I reinstall it.  I get the same message.
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Posted on Fri, Sep 25 2009 16:27
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

Unfortunately we don't have a copy of any Aria instruments available. Could you please try to start VE Pro in administrator mode? (Right-click on VE Pro, choose "run as administrator") And see if that helps.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
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Posted on Fri, Sep 25 2009 18:27
by dbudde
Joined on Sun, Mar 02 2003, Seattle,WA USA, Posts 488

I'm on a Mac OS X 10.6.1.  Already logged in as admin account.  Any other ideas?
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Posted on Fri, Sep 25 2009 22:05
by MS
Joined on Wed, Feb 19 2003, Vienna, Austria, Posts 1762

I have contacted Garritan regarding this matter and we hope to have it solved asap.

--
Martin Saleteg
Software Developer
Vienna Symphonic Library GmbH
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Posted on Fri, Sep 25 2009 22:22
by dbudde
Joined on Sun, Mar 02 2003, Seattle,WA USA, Posts 488

Thanks Martin.
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