hi - i haven't received your email - but i did get the email after purchase - i just didn't realize this product was downloadable.
actually there are quite a few things that aren't clear that could be made clearer for us:
- that the product is download only (there should a brief instructions on how and where to do that when we buy)
- the shipping address should come up when we purchase so that we can confirm that it will be sent to the right address.
- in the download area - some simple instructions to the effect that if we are not familiar with your procedures to read such and such, and that we should download items for a full install - or something. Epic orchestra demo to me made me think i was downloading the demo version of epic orchestra.
just think ahead to complete idiots such as myself so we don't flap about like a duck in a drained bath wondering where all the water went... :-)