Vienna Symphonic Library Forum
Forum Statistics

180,807 users have contributed to 42,141 threads and 254,364 posts.

In the past 24 hours, we have 1 new thread(s), 7 new post(s) and 72 new user(s).

  • VSL Ensemble Pro Epic Orchestra pack + Steinberg eLicenser

    Hi Everyone, Short question. Does anyone had a problem trying to download the license for Epic Orchestra the with new version of eLicenser with Steinberg Key? My eLicenser Concrtol Center (6.0.2.7010) is saying, I have no appriopraite USB eLicenser, even if it works in the same computer and configuration with Vienna Key.

  • Hellon Pablo,

    I just checked your key, the Epic Orchestra license download was successful.

    Did you try a restart? And of course it´s always good to "Repair Disk Permissions" from time to time on your system drive, if you are on OS X (use DiskUtility).

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • The license download wa successful, however it works only with Vienna Key. I am not able to transfer this only license to my Steinberg Key (via eLicenser Control Center). Restart doesn't help.

  • last edited
    last edited

    Hello Pablo,

    what happens if you want to transfer your license? Any messages? Maybe you´d like to send a screenshot to our support team and include some more information about your system?

    Best,

    Paul


    Paul Kopf Product Manager VSL