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  • Instruments Library Installer working strangely

    Hi Paul,


    I've buyed some download instruments, (Flute 1 and 2, tenor trombone and trumpet Bb) but when I try to install them the software (Vienna instruments library installer) says the package files are corrupted... I have already installed the flute 2 and tenor trombone but trumpet and flute 1 I couldn't. I am downloading them, package and cab files) over and over again and I don't know anymore if this is the problem. In fact I think the software is not okay but I have the latest ones... All in a macbook pro 2.4 with 10.6.2 Any suggestions?


    Thank you,

    Rubens.


  • Hello Rubens,

    I have already answered your email, but just for safety:

    If the downloaded files of a downloaded instrument are corrupted, you can find out which ".cab" file is to blame by comparing the MD 5 checksum (as described in the Download Instruments Manual). 

    When you download the corresponding cab-files again, pleae make sure to empty the cache of your browser, otherwise the same file (yes, corrupted) will be downloaded again (because the browser "thinks" that a file with this name already exists).

    ALternatively, you can use a different browser.

    Best,

    Paul


    Paul Kopf Product Manager VSL