Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Options
Go to last post
Posted on Thu, Mar 25 2010 05:10
by Sleeping in Seattle
Joined on Fri, Jan 12 2007, Seattle, WA, Posts 36

I installed Snow Leopard (10.6) on a new drive and migrated applications from the Leopard (10.5) Drive.

Digital Performer 6 survived the migration.

I also installed the Vienna Instruments 2.1 update to take advantage of 64-bit processing.

The list of installed instruments appears on the left side, but there aren't any choices on the right side.

Any suggestions?

Richard

P.S. I'm happy that I have a bootable drive of OS X 10/5 that I can access as needed.

Posted on Thu, Mar 25 2010 05:13
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11890

Hi,

make sure that your sample content is assigned correctly. The Directory Manager is the right tool for this.

Here´s a short video. 

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Thu, Mar 25 2010 13:38
by Sleeping in Seattle
Joined on Fri, Jan 12 2007, Seattle, WA, Posts 36

It appears that the Directory Manager was damaged during the transition.

Can you send me a URL for the latest version, or do I have to use a DVD from the Symphonic Cube (which is several years old)?

Posted on Thu, Mar 25 2010 14:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11890

Hi,

it´s always best to use the latest eLicenser version and the latest VSL Software (the Directory Manager is included with the installation).

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Mar 26 2010 00:28
by Sleeping in Seattle
Joined on Fri, Jan 12 2007, Seattle, WA, Posts 36

Downloaded and installed latest files.

This error message appears. Now what should I do?

Richard Dillon 

=====

Necessary files or information for the validity of the

Soft-eLicenser have been changed or corrupted.

This can be caused by exchanging single files, the

usage of cleanup and backup tools, or similar.

Soft-eLicenser 'SeL. Nr.######### - ##########' (left number off for obvious reasons)

and stored licenses have been disabled.

hardware eLicensers are not affected!


Please contact your software vendors' support

department for help and reactivation.

Posted on Sat, Mar 27 2010 18:46
by Maya
Joined on Tue, Nov 25 2003, Vienna/Europe, Posts 841

Hey "Sleeping in Seattle",

I am sorry to hear about this problem and it is obviously a broken Soft eLicenser which causes the trouble here.
Actually VSL doesn´t use any Soft e-licensers but unfortunately they can cause errors that affect our products too. I´ll get back to you via e-mail because I´d need the SeL number. Please check your mail.

/Regards,

Maya

/Maya - Vienna Symphonic Library
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.