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  4. [SOLVED] Installed Vienna Instruments 2.1 - build 5132 - Symphonic Cube not working

  • [SOLVED] Installed Vienna Instruments 2.1 - build 5132 - Symphonic Cube not working

    S
    S

    I installed Snow Leopard (10.6) on a new drive and migrated applications from the Leopard (10.5) Drive.

    Digital Performer 6 survived the migration.

    I also installed the Vienna Instruments 2.1 update to take advantage of 64-bit processing.

    The list of installed instruments appears on the left side, but there aren't any choices on the right side.

    Any suggestions?

    Richard

    P.S. I'm happy that I have a bootable drive of OS X 10/5 that I can access as needed.
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    make sure that your sample content is assigned correctly. The Directory Manager is the right tool for this.

    Here´s a short video.

    Best,

    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    It appears that the Directory Manager was damaged during the transition.

    Can you send me a URL for the latest version, or do I have to use a DVD from the Symphonic Cube (which is several years old)?
  • PaulP
    VSL Team
    PaulP
    last edited
    last edited

    Hi,

    it´s always best to use the latest eLicenser version and the latest VSL Software (the Directory Manager is included with the installation).

    Best,

    Paul

    Paul Kopf Product Manager VSL
  • S
    S

    Downloaded and installed latest files.

    This error message appears. Now what should I do?

    Richard Dillon 

    =====

    Necessary files or information for the validity of the

    Soft-eLicenser have been changed or corrupted.

    This can be caused by exchanging single files, the

    usage of cleanup and backup tools, or similar.

    Soft-eLicenser 'SeL. Nr.######### - ##########' (left number off for obvious reasons)

    and stored licenses have been disabled.

    hardware eLicensers are not affected!

    Please contact your software vendors' support

    department for help and reactivation.
  • M
    M

    Hey "Sleeping in Seattle",

    I am sorry to hear about this problem and it is obviously a broken Soft eLicenser which causes the trouble here.
    Actually VSL doesn´t use any Soft e-licensers but unfortunately they can cause errors that affect our products too. I´ll get back to you via e-mail because I´d need the SeL number. Please check your mail.

    /Regards,

    Maya