Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
VSL support
Last post Sun, Aug 01 2010 by jasensmith, 7 replies.
Options
Go to last post
Posted on Fri, Apr 16 2010 00:03
by TonyHartmann
Joined on Tue, Aug 26 2008, usa, Posts 41

It should be just as easy to compliment as to complain, so I take this opportunity to thank the immediate response of VSL's support service in helping me recover some of the losses I experienced while moving cross-country. (see A New Twist? post) Without fanfare, they gave me more than one way to recover my lost disks with no hassles, contempt or derisive comments.  In fact, they were quick and pleasant to deal with.  My sincere thanks to VSL's support team.  They gave me a second good reason to have no regrets in purchasing the first two products which are excellent for my use. Thanks also to the forum members who pointed the way.

Good job,

tony hartmann

Posted on Fri, Apr 16 2010 16:42
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11370

Hi Tony,

your kind feedback is very much appreciated Smile

Enjoy your VI Collections - and let us know if we can help!

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Aug 01 2010 11:04
by mbrylka
Joined on Sun, Jan 20 2008, Dortmund, Germany, Posts 28
Hallo,

i bought 2 identic Workstations for Vienna and installed the SuperPackage on the first machine. Next week the second Workstation will arrive and now my question: Is it possible to copy the whole Data from the first PC to the second and tell the Directory Manager where the Data is or is this not possible?

Regards,
Markus
Posted on Sun, Aug 01 2010 14:31
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11370

Hi Markus,

sounds like a nice working environment you have there.

No problem to copy the data, that will save you quite some time. Then assign the sample content in the Directory Manager.

Don´t forget to distribute your licenses on the 2 keys, in case you want to split the VI Collections.

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Aug 01 2010 18:08
by mbrylka
Joined on Sun, Jan 20 2008, Dortmund, Germany, Posts 28
Hallo Paul,

thank you for your fast reply on a sunday :-) I´m looking forward to work with my new equipment.

Also best,
Markus
Posted on Sun, Aug 01 2010 18:31
by Beat Kaufmann
Joined on Fri, Jan 03 2003, Switzerland/Brugg, Posts 1720

On behalf of all members of this forum:

You are welcome. I'm sure you will get a good support here from the "family" as well.

So in case of troubles: Do not hesitate to contact us... Smile

Good luck and a lot of success!

All the best

Beat Kaufmann

www.musik-produktion-createc.ch (Konzertaufnahmen, Musik mit Samples)
at www.beat-kaufmann.com : MIXING an ORCHESTRA - TUTORIAL
Posted on Sun, Aug 01 2010 20:26
by jasensmith
Joined on Tue, Jan 15 2008, Arizona, Posts 1501

I would just like to say that I have never used VSL Support before and I guess that says a whole lot. 


"If at first you don't succeed, try, try again. Then quit. There's no point in being a damn fool about it."
- W.C. Fields
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.