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VE Pro Note and GUI Hang
Last post Mon, Aug 16 2010 by fletchtown, 41 replies.
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Posted on Fri, Apr 23 2010 19:41
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

I´ve loaded 5 Kontakt 3 ( latest release ) Instances and 1 VI Instance into the VE Pro Standalone. ( latest Release )

I get some Note hangs inbetween and at the same time the VE Pro Interface freezes.

everything is going back to normal after some seconds. As i continue working it happens again .....and again ....and again.....Sad

Confirm ?

D

Make the VSL Swing
Posted on Fri, Apr 23 2010 23:24
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12789

Hi D,

would be great to have some kind of information on your setup, your workload and CPU performance.....

Thanks,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Apr 27 2010 00:59
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

My System :

Mac Pro 2,8 8core , 16 Gb Ram , OSX 10.5.8 , RME Fireface 400

I have loaded 5 Kontakt 3.5 Instances into the VSL Pro using LASS. 1 VI for using a Flute Patch. 

Each of the K3 Instances has 1 Insert FX which is a Waves Q 1.and i use 2 Busses with Altiverb.

For Midi stuff i use IAC Busses and trigger them using Logic 8/ Logic 9. Logic itself has no Plugins loaded.( 0% CPU ) 

VE Pro has a Buffer size of 265 and uses all 8 Cores.

CPU Performance on the VE Pro site is between 24 and 30 %.

After some time the Dropouts occour. If you try to close the VE Pro after 20 min of Working , the whole System gets sluggish and it takes some time that VE Pro get closed.

best regards,

D

Make the VSL Swing
Posted on Wed, Apr 28 2010 16:37
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

any news ?

D

Make the VSL Swing
Posted on Tue, May 04 2010 18:23
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

I was hoping to see a solution for this.

To verify it i´ve started a thread in the Audiobro forum. The behaviour is replicatable. Have a look to see if this Information can help you to further investigate:

http://www.audiobro.com/forums/viewtopic.php?f=9&t=546&p=3467#p3467

I forgot to mention that i own the VSL Special Edition as well and it happens with that one too.

Best Regards,

D

Make the VSL Swing
Posted on Wed, May 05 2010 11:13
by Karel
Joined on Mon, Jan 19 2009, Belgium, Posts 2173

Hi D. Is this new behavior since 4.0.5436?

Karel Bassez
Software Engineer
Vienna Symphonic Library
Posted on Wed, May 05 2010 12:55
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

I did not had the previous version so i can´t really tell. If there is any way i can help , let me know !

cheers,

D

Make the VSL Swing
Posted on Thu, May 06 2010 04:55
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

I previously tested it with the VST3 Plugin version on Cubase 5 and it´s happening here as well.

1 Vienna ensemble Instance , running 4 K3 Plugins, 4 Waves Q1/Q2 and 2 Altiverbs. The VE Pro GUI freezes for some seconds, no Midi , no Sound. After that everything is going back to normal. I experienced also Notehangs. 

cheers,

D

Make the VSL Swing
Posted on Thu, May 06 2010 07:29
by DG
Joined on Wed, May 12 2004, Posts 8608

I would suggest that you test it with no waves and no Altiverb and see if it still happens. In fact I would go right back to the start and load the least possible, start adding more and then see when the problem occurs. Also try disabling any Wireless network and see if that makes a difference.

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Thu, May 06 2010 15:55
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

I removed the Waves and the Altiverb but it is still the same. Dropouts occur. So , it must be something different. I also did a Test were i loaded all K3 Instances into Logic to check if it´s a Kontakt bug but everything is working fine here !

There is an another thing happening here:

When i close the Server/VE Pro my System gets sluggish until the Instance or Server is getting closed. Can anybody confirm ?

What kind of HD do you have ? 

I have a Samsung Spinpoint T166 SATA. ( 7200 rpm , 16Mb cache )

I also see that if i have a VE Pro AU Plugin Instance and i open a Send Bus on this channel, the VSL E PRO Interface says " Project saved " and it takes some time in Logic before the Bus Knob becomes available.

D

Make the VSL Swing
Posted on Sat, May 15 2010 11:15
by Dom
Joined on Sat, Nov 13 2004, London, Posts 224

I am getting a lot of note hangs too. And some notes simply don't play. If I moved them around a bit, they may play. The GUI doesn't hang though. And it's only with Kontakt (I only have version 3.5), Vienna Instruments are fine. No effects are inserted in VE Pro. Wireless is disabled on all computers. When I ran VE Pro standalone I didn't have this problem. It doesn't matter how busy the arrangement is. CPU is rarely above 10%.

DAW: Logic 9.1.1, OS 10.5.8, VE Pro 5436

Server: Kontakt 3.5, Windows 7 64bit  (also tried XP64),  VE Pro 5436

Has anybody with this problem tried Kontakt 4?

Posted on Tue, May 18 2010 18:34
by svonkampen
Joined on Wed, Jan 05 2005, San Diego, California, Posts 828

I am also getting this behaviour. Fairly certain that the behaviour is fromhaving BOTH Vienna Instruments AND Kontakt running at same time within the VE PRo server.  If only Kontakt instances are running there are NO dropouts. As soon as a VIenna Instrument is added to the mix dropouts start occurring.

Mac Pro, 16 gig RAM. 10.6.3..latest and greatest VE Pro stuff, Kontakt 3.5

SvK

I once thought I was wrong, but I was mistaken.
MacPro 2x3Ghz Dual-Core Intel Xeon, 16 Gig RAM, 10.6.2, Metric Halo 2882, Logic 9
Posted on Tue, May 18 2010 18:47
by Dom
Joined on Sat, Nov 13 2004, London, Posts 224
svonkampen wrote:
Fairly certain that the behaviour is fromhaving BOTH Vienna Instruments AND Kontakt running at same time within the VE PRo server.

Not here. I tried it on a computer that has no Vienna Instruments installed at all and I get the same behaviour. 

Posted on Tue, May 18 2010 19:09
by svonkampen
Joined on Wed, Jan 05 2005, San Diego, California, Posts 828

Tried going back to VEPro 4.0.4686.....Of course this doesn't work as one can not open projects / metaframes that were saved with the newer 4.0.5436.

friggin' nightmare

SvK

I once thought I was wrong, but I was mistaken.
MacPro 2x3Ghz Dual-Core Intel Xeon, 16 Gig RAM, 10.6.2, Metric Halo 2882, Logic 9
Posted on Tue, May 18 2010 19:53
by Dom
Joined on Sat, Nov 13 2004, London, Posts 224

Praying for a next VE Pro version fix here too...

Posted on Tue, May 18 2010 20:20
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41

DITO !! :-(

Make the VSL Swing
Posted on Wed, May 19 2010 06:21
by svonkampen
Joined on Wed, Jan 05 2005, San Diego, California, Posts 828

There is a compromise that worx.....IF you are not running huge amounts of Kontakt samples (I'm running circa 1 gig of RAM within Kontakt)......Goto Kontakt / preferences / memory and UNCHECK "Use Memory Server".......now you wont have that conflict between the Kontakt Memory server and the Vienna one.....

best,

SvK

I once thought I was wrong, but I was mistaken.
MacPro 2x3Ghz Dual-Core Intel Xeon, 16 Gig RAM, 10.6.2, Metric Halo 2882, Logic 9
Posted on Wed, May 19 2010 06:53
by Dom
Joined on Sat, Nov 13 2004, London, Posts 224

Interesting, so it looks like on Mac it has something to do with Vienna. However, on PC, there is no memory server anyway, and the problem is still there, even without any Vienna Instruments. 

Posted on Thu, May 20 2010 08:01
by Dezzo
Joined on Fri, Aug 25 2006, Hamburg/ Germany, Posts 41
svonkampen wrote:

There is a compromise that worx.....IF you are not running huge amounts of Kontakt samples (I'm running circa 1 gig of RAM within Kontakt)......Goto Kontakt / preferences / memory and UNCHECK "Use Memory Server".......now you wont have that conflict between the Kontakt Memory server and the Vienna one.....

best,

SvK

Sorry, never heard about that. It doesn´t make any sense because it works with Kontakt only perfectly, even with Bidule !

Make the VSL Swing
Posted on Thu, May 20 2010 08:36
by Karel
Joined on Mon, Jan 19 2009, Belgium, Posts 2173

I can't seem to reproduce this here. From what host are you guys connecting to the VE Pro Server? And more specifically, which plugin format (AU/VST/VST3/RTAS)?

Karel Bassez
Software Engineer
Vienna Symphonic Library
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