Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
MacBook Pro 17'' i7 - eLicencer ERROR
Last post Mon, May 31 2010 by opusmodus, 3 replies.
Options
Go to last post
Posted on Sun, May 30 2010 10:55
by opusmodus
Joined on Wed, Nov 26 2003, UK, Posts 12

MacBook Pro 17'' i7 2.66

eLicencer Control Error.

Vienna Suite plugins are not loading to the Logic, Live or Sibelius application.

"Application 'Vienna Suite MCFACT' has caused the following error:

There is an USB communication problem. Please

connect the eLicenser to another USB Port."

Well, I did connect the eLicenser Key to the 3 available USB ports - no change - error.

Vienna Ensemble Pro works fine.

Any solution?

eLicenser 6.0.2.7027

Vienna Suite 1.2 build 1445

best wishes,

JP

--
Opusmodus
Posted on Mon, May 31 2010 11:32
by Maya
Joined on Tue, Nov 25 2003, Vienna/Europe, Posts 841

Please try to re-install eLCC after a restart of your computer. Then "clean up the eLicenser memory" and "update the eLicenser license database" in eLCC (-> eLCC menu bar -> Support) while the key is connected.

I hope that helps.

Best,

Maya

/Maya - Vienna Symphonic Library
Posted on Mon, May 31 2010 13:07
by opusmodus
Joined on Wed, Nov 26 2003, UK, Posts 12

Thanks, Logic fine now. In Live 8 the problem persist.

This kind of error is not new to my experience - happen before.

--
Opusmodus
You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.