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  • elicensor can't delete demo license and won't activate real one

    When trying to delete: Collection License Demo, Expired, .... etc. Vienna Instrument Vienna Ensemble 3 I get: "An error occurred which prevented the operation from succeeding. Please restart your computer...., etc." When I try to "activate" my purchased license, I ultimately get: "Currently, there is no eLicensoer connected to your computer which you can download your license to.... etc." This is currently blocking very time sensitive work, please help.

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    Please send an e-mail to support with the No. of the Key and a screenshot of the eLCC window showing the licenses.

    /Regards,

    Maya