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  • [SOLVED] Lib Update for Special Edition not updating

    I downloaded the Lib-Update_90_Special-Edition_080708 to update my SpecialEdition Library.  I keep running it and getting the same message: 0 files were updated.  I am following the instructions -> run Directory Manager and add ALL installed Vienna Instruments.  I only have Special Edition standard -> (I have no VSL programs open) nothing seems to happen, just that same message "o files were updated."  I am running on an 2 x 3.2 GHz Quad-Core Intel Mac with 8GBs of RAM.  System 10.6.4.  Any ideas?


  • Please restart your computer, make sure that Special Edition is assigned in Directory Manager and try again to update your Special Edition. In case that it still shows "0" files there aren´t any files to be updated.

    /Regards,

    Maya


  • I'm also having this issue (http://community.vsl.co.at/forums/t/25092.aspx) but never got an answer. I just gave up and crossed my fingers hoping that whatever updates/fixes I'm missing aren't noticeable in my recordings.


  • Hi emspace and rosindabow,

    sorry that I overlooked the other thread.

    I have tested the update on quite a few computers, OS X 10.6.3, 10.6.4 - no troubles there, 4 files were updated (actually the 4 Orchestral Strings Legatos, as you can read in the readme text that comes with the Library Update).

    We will be looking into it!

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Hi Paul,

    Thanks for responding.  I tried the suggestions and nothing changed.  Please let me know if you come up with something.

    Thanks.


  • Hi rosindabow,

    I´d actually install the Special Edition once again maybe on a different drive, just to be safe. The Library Update works everywhere on our systems, there might be an error on your harddrive (it´s rare, but possible).

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Okay, so nearly two months later, installing/uninstalling/reinstalling (on different drives, too!) STILL gives me the "0 files were updated" message. I noticed the library update (according to the readme.txt file) is dated Janurary 31, 2008... I bought and registered my SE around October of 2009... so, is it possible then that the discs I received last October already contained the "fixed" samples and that's why no files are getting updated? I hope so because this is driving me crazy. [:|]

    Quick recap:
    - OS X 10.6.4
    - Vienna Instruments 4.0.5740
    - Lib-Update_90_Special-Edition_080708-OSX.app
    - "100 SpecialEdition" folder resides on an external SATA drive (and is correctly added via Directory Manager prior to running update)
    - After running the update, the console logs the message: The file /Users/{user}/Desktop/vsldaemon does not exist. (I noticed a vsldaemon2 in the activity monitor when running VI... a clue perhaps?)


  • hi Guys, I have the Special edition but I can't find any update on the website even in my user area? Where can i find it? Thanks a lot

  • last edited
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    @Hicks said:

    hi Guys, I have the Special edition but I can't find any update on the website even in my user area? Where can i find it? Thanks a lot

    Try: USER AREA > DVD INSTRUMENTS > Library Updates


  • I now moved my external sample drive to the inside of my MacBook Pro (via MCE OptiBay), but still no dice. [:(]

    I give up!


  • Dear emspace,

    our Library Updates don´t work correctly anymore in OS 10.6.4 and we are working on an update. I´ll contact you via mail regarding a temporary solution.

    Please accept our apologies for this oversight.

    Best regards,

    Maya


  • last edited
    last edited

    @Maya said:

    our Library Updates don´t work correctly anymore in OS 10.6.4 and we are working on an update. I´ll contact you via mail regarding a temporary solution.

  • Everything finally worked! Thanks for all your help Maya and everyone!!! [<:o)]


  • Thanks. I am glad to hear that it works now.

    /Regards,

    Maya


  • I read the readme file, then I close all other applications, then drag the update file into directory manager, and click yes to confirm update, then I see updating files, but it stays there....there's not any progress in 10 minutes.. the external hd is not flashing also All my vsl library are in directories... I have to force quit and would this make any problems?

  • library update files have changed since maya posted the message - do you have the latest vienna software?


    and remember: only a CRAY can run an endless loop in just three seconds.
  • Yes , in fact I just downloaded the latest software and the latest library update files yesterday, and it's not working, it's like an endless loop and nothing comes up

  • Hello Rockman,

    We are exchanging several emails daily in support - please send me your OS, your computer specs and the used software versions. The Library Updates are rock solid. Did you restart your computer after the update?

    Best,

    Paul


  • I never complieted the update, it shows it is updating but there's no movement... WOuld you give me your email address so I can send you my information? Thanks

  • Hello Rockman,

    Simply write to , we have exchanged at least 20 emails within the last week....

    Best,

    Paul