Vienna Symphonic Library Forum
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  • Vienna Instruments not loading

    J
    J
    Can someone help me with this? I use Vienna Special Edition with Logic. Logic is opening OK, but the Vienna won't load. The sounds are on my external hard disk, and I do have the ilock key plugged in. The external hard disk shows on the desk top, and I see in the channel strip i/O the it says Vienna. I can click on that and I get the Vienna interface, but it shows no sounds/patches. I have checked with the Vienna Directory Manager, rescanned there. I have even removed the existing folders, then scanned for them, therefore establishing them once more in the Directory Manager. The only thing I have done since I saw you was to install an update for Finale 2011. Hopefully this is a known issue and someone can tell me the solution.
  • marnixM
    VSL Team
    marnixM

    Hi Kim,

    I just replied to your support request by email as well!

    Please repair permissions to your system drive with Disk Utility and reboot your computer.

    Then please launch Directory Manager, remove all entries from the list and manually reassign your sample data folders directly from the Finder by Drag & Drop(!) - Does that make a difference?

    Best, Marnix
  • D
    D
    I have the same problem but I don't understand what do you mean with "repair permissions to your system drive. Can you let me know what does it means, please?
  • M
    M

    Daniel,

    If you're using a Mac,

    On your Mac, go to:

       Applications / Utilities Folder / Disk Utility

    Once this opens and scans your drives:

       Click on your main (system) drive listed on the left.

       Click the First Aid Tab and go down to and click "Repair Disk Permissions".....