Oh my God this could not have s come with worse timing!
Something is wrong with my Vienna Key! Now, i just upgraded to the latest version of eLicenser tonight, and when i tried to start my VE PRO, i got the following messages:
"Application Vienna Instrument (M6) has caused the following error:
No eLicenser connected"
and the follow-up:
"Application 'Unknown Application' has caused the following error:
Application not registered."
Now, i have tried it in every single USB slot on my computer. And it simply wont work! When i plug in the Vienna Key, the red light IS active, so SOMETHING is getting through to it. And it has not incurred any damage or anything... Been sitting in the same slot for weeks. No Change. I am no0t sure if the Vienna Key itself has been damaged (mysteriously) or if there is some bizarre corrupt preference or file that is getting in the way. But PLEASE please please VSL.. tell me what to do here! I've tried everything. I have thousands of dollars on this key.
Give me any troubleshooting tips i can attempt, and if none of those work, please let me know what i can to about transferring all my licenses to a new key (worst case scenario)
THanks in advance.
-michael