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  4. VSL Won't Open in Logic

  • VSL Won't Open in Logic

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    Hello everyone, I used to hang out here some, but it's been quite a while. I have the VSL Special Edition on an external WD 500GB HD, running in Logic Pro 7.2.3 (I know, waaaay out of date), running on a MacBook Pro OS: Tiger 10.4.11 (again, I live in the stone age) with 2 GB ram and 2.16 GHz core duo. When I try to open VSL in an Audio Instrument track, Logic completely freezes up.

    What is really interesting to me about my situation is that I can open VSL in Standalone mode. However, when I do this it cannot find the directory of instrument on my external, and, when I click Preset Select, to the left it says "Vienna Instruments 1.11. Build date: Feb 13 2007 00:11. No licenses are installed" which is very odd because I definitely did install it at the time, it just randomly decided to stop working probably 2 months ago. Does this mean that perhaps the license got uninstalled somehow? Also, the VSL manager is all setup right as far as where it is looking for the samples. Any idea what I should do?

    Again, I understand that my setup is very outdated, and I am looking into a bunch of upgrades, but I really need to get this to work as I actually have a little composition work coming in for the first time, and I need to churn out something quickly. My current VSL setup should do the job for what I need if I can get it to work. Any help would really be appreciated. Thanks!

    Colin
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     If you are getting a licence error it could be a few things. So for a start:

    1. Is the dongle plugged in?
    2. Does the USB port where the dongle is plugged actually work?
    3. Have you got the Syncrosoft software installed (now we use eLicenser)

    DG
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    Yes, it is plugged in, and I know that it is working because when I take the dongle out and try to open VSL standalone I get an error, but it is fine when the dongle is plugged in.

     

    Is the eLicener thing a new thing that I need to download? I don't really remember what all was involved with initially setting up VSL, so perhaps my license needs to be renewed or something? Or maybe something happened and I need to uninstall and reinstall it?

     

    Also, do you think that this is the reason it is not opening in Logic, or am I dealing with two different problems here? Thanks!

     

     

    Colin
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    You definitely should have the latest versions of your software. However, your system is old, so you cannot use the latest and the greatest unless you upgrade your OS to 10.5 or better. eLicenser is a must, but you have to go to the download archives for Tiger compatible versions. Further, I think the best you can do with Vienna Instruments is 2.0 (again in the archives). Just make sure it's all OS 10.4 compatible. eLicenser will allow you to check if your licenses are all there and whether or not they are in good health. HTH Mike
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    OK, I was able to find the place to download the VSL 2.0 update, but have not been able to find the archives for eLicenser updates. I know I, of course, had to download the syncrosoft license when I started using VSL, but I can't find that anywhere. I'm really not clear on how this license stuff works. Why would it be saying that no licenses are installed when they MUST have been installed before because I was able use it before?
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    I just checked my in.app, which is Syncrosoft License Control 5.2.8.2, and it shows all the licenses as being there just as usual. Why would the standalone be saying there aren't any installed?
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    Colin, Go here for the elcc archive: http://www.elicenser.net/en/download_archives.html Even if you have licenses on your dongle, the won't work without the software, i.e., you must have the elicenser installed for the licenses to be recognized. Once you download and install it, launch the elicenser and take a look at the licenses if you want. I suspect that the elicenser will resolve your issues. Mike
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    Looks like the one you want is 6.0.2.7. Also, I'm not sure about this, but I think the latest versions of elcc and Vienna Instruments might work with OS 10.4, though they are not supported for anything older than 10.5. In other words, you can take a shot with these, but I would try the latest supported versions first. VSL support knows much more than me on this (and everything else). If you continue to have problems, definitely contact VSL tech support. They are very good and will surely get you going. Hopefully this will work though. Mike
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    OK, that is downloaded and installed. However, Logic still freezes when I open VSL inside it, and the standalone still says "No licenses installed." Thoughts on what I should try now? Thanks.
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    You can try installing the latest versions. I would also definitely run maintenance with the elcc software. There should be a "perform maintenance" option that will validate your licenses, repair etc. Also try repairing your system drive disk permissions (with disk utility). Finally, you should make sure that you uninstalled the elcc before you reinstalled. If you didn't, you may want to try again from scratch. Definitely shoot VSL support an email if you continue to have problems. It's late over there now but I'd imagine you'll hear something from them tomorrow. Don't worry though, you have licenses, so it'll work.