Vienna Symphonic Library Forum
Forum Statistics

181,995 users have contributed to 42,199 threads and 254,646 posts.

In the past 24 hours, we have 4 new thread(s), 10 new post(s) and 50 new user(s).

  1. Home
  2. Sample Libraries
  3. Vienna Instruments Libraries
  4. VIENNA LIBRARY NO LONGER LOADS IN VIENNA INSTRUMENTS PRO.

  • VIENNA LIBRARY NO LONGER LOADS IN VIENNA INSTRUMENTS PRO.

    R
    R
    Here are the things I have: Vienna Special Edition and Vienna Strings Plus, as well as licenses for Vienna Instruments Pro. When I load the Vienna Instruments Pro Player as both a plugin and standalone, The only patches that show up are my Vienna Strings Plus, not my Special Edition patches. I never had this problem before. All of a sudden, it's gone. I have ALL the available updates for e-licenser as well as Vienna Instruments. When I try to install the library again with the Vienna Instruments Library Installer, It just keeps "unexpectedly quits".. So I can't even reinstall the library as tedious as that is, even though It's still on my hard drive as well... I'm lost for words, and theres no support to contact. I have a very important project approaching and I need for this to be resolved A.S.A.P.-- I want my library back.. Please help, Scott
  • T
    T

    Does the license for Special Edition show up in the eLicenser Control Manager?
  • S
    S

    I had this happen once. Reinstalls, etc. nothing worked. Then I thought to uninstall everything, delete all registry entries (Windows), files and folders in the appdata folder, etc- essentially every trace of VSL on my computer. I reinstalled, and it worked. hopefully my sollution may help you.

    -Sean
  • PaulP
    VSL Team
    PaulP

    Hello Scott,

    Please open the "Directory Manager" you find in your Vienna Instruments / Vienna Ensemble Application (Mac) or Programs (PC) Folder.

    Remove all entries and assign the sample content again by drag and drop from your Finder/Explorer.

    Here´s a video on "How to use the Directory Manager".

    You can also always contact us at , please include your system specs and some screenshots.

    Hope that helps!

    Best,

    Paul

    Paul Kopf Product Manager VSL