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  • [SOLVED] Having problems with the SE Strings Library Updater

    All, In User Area>Overview>Videos> Vienna Instruments Pro Video Tutorials, there is a video on chord matrices. In the very beginning of this video it eludes to a library update that is in USER AREA > DOWNLOAD INSTRUMENTS > Library Updates. I have Vienna SE Strings Full. The SE Strings Standard and Extended Library Updates in this area will not open on my computer after dragging and dropping them in the directory manager. I have Vienna Ensemble 5 and Vienna Instruments Pro 2 loaded on my computer. The error message I get is: This file is invalid or corrupt (no valid library update data found). I am really interested in the chord matrices and any other information in this update. Please help. Thanks!


  • Hi Shawn,

    Looks like there went something wrong while downloading. Please just download the files once again. 

    Should work then.

    Regards

    Bernd Mazagg


  • I tired downloading a new copy of the library update from the user area and I am still having problems. 1st, when I download the file it downloads in a *.viupdate file NOT as a *.zip as the instructions suggest. I then dragged the newly downloaded file to the directory manager and I get same error message as in my previous string. Do I need to convert the *.viupdate file to something else? Am I still overlooking something?

  • Hi Shawn,

    No you do not have to convert the files into another fileformat. how did you download the files? With a download manager which unzipps the files automatically?

    Did you download it from here:

    http://www.vsl.co.at/en/68/375/378/240.htm

    Regards

    Bernd 


  • I had the same problem! I downloaded the files with IE and it didn't work. I tried it again with Chrome and... voila! :)

    You can drag and drop the .zip file directly into the directory manager.

    Be sure to exit all VSL Applications, including Vienna Ensemble.


  • What if the Download Manager doesn´t recognize the Zip-file ? I drag it into the directory.....and nothing happens !!!


  • Hi Goldstein,

    You have to drag it into the Directory Manager, not into the Download Manager.

    Regards 

    Bernd


  • Oh....looks like too much managers for my brain, thanks !!!


  • Hi Bernd,

    I have to bother again sorry. Now I have the VI Pro 2 Presets and the Matrixes. But when I load them, they don´t load the samples. The old Vi Pro Matrixes are fine. I´m afraid I probably misunderstand a basic thing right ?

    Thanks

    Goldstein


  • Hi Goldstein,

    If you click on the little cogwheel you can select "enable cells". 

    If you select " force enable cells" the cells will be loaded automatacly every time. 

    Regards

    Bernd


  • Thanks a lot !!!!