Just out of curiousity...  I may be willing to sell a library that I purchased from VSL.  Can someone tell me the policy/procedure and if it's even allowed?  I know some software co's do not allow a person to transfer or sell their library to another individual.  After doing a quick search I didn't come up with the info I was looking for.  So I apologize if this a redundant question/post on my part.

Thanks ahead of time for any help.

/brad

Hey Paul,

Thanks so much for the response.  Very happy with everything I have from VSL... I'm just not using one of the products at all anymore. So instead of allowing it to sit and collect dust, I thought it might be usefull to sell it.  The information is greatly appreciated though.

/brad

Hi Ken, 

Money is handled strictly by the buyer and seller. 

Best,
Paul

Hi, 

Please contact , my colleagues will take care of the license transfer. 

Best, 
Paul

How does VSL protect the buyer and seller?

To protect the buyer, do you inform the buyer, by email, that the seller sent you an email with intention to sell and the seller had a valid account at VSL? 

To protect the seller, do you withhold licence download of the libraries from buyers account until the seller reports that the  payment was successfully made?

Otherwise, transactions are very unsafe and what use is the 10% commission they get on the resale?  I would be very leery of buying so much from VSL if they did not provide proper ability to resell. I could have bought a used car with that money. ;)

I'm going through a transaction now.

Hello, 

It is possible to sell your licenses VSL products, under certain, regulated circumstances. 

To protect both the seller and the buyer, we need to monitor every step of the license transfer, and this is done on a case-by-case basis. 

There are many factors to be considered: Upgrade prices, student discounts, multiple keys, and of course we are checking if the key containing the correct licenses and all parts of the sold products have arrived at the buyer´s place. 

To find a buyer, these are the rules:

1. The buyer must be found privately and the products must not be advertised in the VSL forum.
2. Auction platform like eBay are not allowed.  

The handling fee for this individual assistance is 10% of the full price of the product (minimum fee EUR 50). 

The legal buyer of 'second hand' products of the Vienna Symphonic Library has full access to our support, software updates and sample downloads - he can even take advantage of our upgrade discounts with future orders, and can resell the products again at a later time.

Please contact us directly at with any questions that may pop up!

Best, 
Paul

When do I pay the seller? When I receive their shipped Vienna Key and CD? or when I receive your confirmation email that the seller is a valid account holder that is selling me Vienna Brass( insert list of products)? 

Hi,

If you feel that you can´t really trust your seller, I´d ask him to send the package and pay the agreed upon price with cash on delivery (ask the postman to wait until you have checked that the licenses are still on the key).

This way you are safe. We never had any troubles there, and I´m happy to say that all our customers that I met are friendly and honest people. In other words: musicians!

Best, 
Paul

If, for example, you have a download Flute and you subsequently buy the Full Woodwinds Collection 2nd hand, I see no reason that you couldn't sell the original download Flute, although TBH, it might not be worth it, after all costs.

However, if it is a product which comes with 3 licence, like VE Pro, you can't sell part of the product. It's either all 3 licences or none.

DG

Yes, that's correct.

DG