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[SOLVED] Syncrosoft License Control Message problem
Last post Tue, Mar 13 2012 by skram, 4 replies.
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Posted on Mon, Mar 12 2012 08:55
by Vischebaste
Joined on Sat, Apr 21 2007, Posts 29

Hi,

I keep getting reminders popping up telling me that I have only a few remaining appication starts before my L2 licenses expire. However, the annoying part is that hitting "OK" on the message window has no effect - the only way to dismiss the window is to restart the computer. It also seems impossible to start Logic with this error message in place.

Presumably updating to elicenser would fix this, so could anybody let me know the procedure for doing this, without jeopardising my existing VSL licenses?

I'm running a Mac Pro, OS 10.6.8, Syncrosoft version 5.4.18.1, 

Thanks in advance,

Paul

Posted on Mon, Mar 12 2012 09:47
by Stefan
Joined on Tue, Oct 10 2006, Posts 515

Hi Vischebaste,

Simply get the most recent eLicenser Control Center here. This will most probably fix your problem and won't jeopardise your licenses, of course.

Best,

Stefan

Stefan Steinbauer
Sales Manager - Vienna Symphonic Library
Posted on Mon, Mar 12 2012 10:08
by Vischebaste
Joined on Sat, Apr 21 2007, Posts 29

Many thanks, Stefan. That seems to have solved the problem.

Best regards,

Paul

Posted on Tue, Mar 13 2012 10:44
by skram
Joined on Sat, Aug 04 2007, Oslo, Posts 50

Hi,

can I chip in with this one:

- I accidentally downloaded two licences to the wrong dongle, but I can´t drag them over to the other one from within eLicence.. I have tried both from the dongle itselt and from the list of all licences.

Any ideas?

Henrik

Henrik Skram
filmcomposer - OSLO

OS 10.13.3 | Westmere 8-core 2,4GHz | 48Gb RAM
VEPro 7 (latest) | PT Ultimate | Sibelius Ultimate | Fireface UFX
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