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Moving licenses in eLicenser
Last post Wed, Mar 14 2012 by marnix, 6 replies.
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Posted on Tue, Mar 13 2012 14:08
by skram
Joined on Sat, Aug 04 2007, Oslo, Posts 50

Hi,


- I accidentally downloaded two licences to the wrong dongle, but I can´t drag them over to the other one from within eLicence.. I have tried both from the dongle itselt and from the list of all licences.


Any ideas?


Henrik

Henrik Skram
filmcomposer - OSLO

OS 10.13.3 | Westmere 8-core 2,4GHz | 48Gb RAM
VEPro 7 (latest) | PT Ultimate | Sibelius Ultimate | Fireface UFX
Posted on Tue, Mar 13 2012 14:45
by skram
Joined on Sat, Aug 04 2007, Oslo, Posts 50

... the ones I am trying to move is:  Woodwind I - Woodwind II  - Brass I

Has it to do with these being Collection Licenses?

h

Henrik Skram
filmcomposer - OSLO

OS 10.13.3 | Westmere 8-core 2,4GHz | 48Gb RAM
VEPro 7 (latest) | PT Ultimate | Sibelius Ultimate | Fireface UFX
Posted on Tue, Mar 13 2012 16:10
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11776

Hi skram, 

The licenses do not matter. 

Are you using the latest eLCC? Do you get any error messages?

You can always send some screenshots to , so we can see what you see. 

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Tue, Mar 13 2012 17:19
by skram
Joined on Sat, Aug 04 2007, Oslo, Posts 50

Hi Paul,

no, there´s no error message, I have the latest version and have performed Maintenance task with no problems reported. Not much to send you then really..

Henrik Skram
filmcomposer - OSLO

OS 10.13.3 | Westmere 8-core 2,4GHz | 48Gb RAM
VEPro 7 (latest) | PT Ultimate | Sibelius Ultimate | Fireface UFX
Posted on Tue, Mar 13 2012 18:35
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11776

Hi, 

Please just send me the screenshot or at least the key numbers, so that I can check what´s going on. 

Any NFR-Keys or anything special involved? As you see, it makes sense to discuss this via email.

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Mar 14 2012 13:25
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 969

Hi skram, 

 

Please make sure no application relying on the eLCC is running, before you attempt to transfer the licenses!

 

Best, Marnix

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