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[SOLVED] Decision Day Sounds Not Loading
Last post Mon, Mar 26 2012 by pscart, 8 replies.
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Posted on Mon, Mar 26 2012 14:53
by pscart
Joined on Sun, Oct 05 2008, Wakefield, RI USA, Posts 87

Greetings All,
I would very much like to explore the 'Decision Day' demo, but the sounds don't seem to be loading. I have all the software/instruments I believe and am using Logic. Any advice wold be greatly appreciated. -Peter

Tags: Decision Day
Posted on Mon, Mar 26 2012 15:01
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi Peter, 

I have checked your registrations, you have "only" registered the Standard Libraries of your collections so far. 

Just sent you the activation codes for the demo licenses of all Extended Libraries. 

These demo licenses work for 30 days/30 starts. 

Once the 30 starts are used up, you can recharge them as often as you like by clicking "Maintenance" in the eLicenser Control Center (within 30 days). 

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Mar 26 2012 15:05
by pscart
Joined on Sun, Oct 05 2008, Wakefield, RI USA, Posts 87

Thank you so much Paul. I haven't been on this site in a while, but I remember you helping me out in the past. Thanks again.
Cheers, Peter

Posted on Mon, Mar 26 2012 15:25
by pscart
Joined on Sun, Oct 05 2008, Wakefield, RI USA, Posts 87
Actually it's still not working. What am I missing?

-Peter
Posted on Mon, Mar 26 2012 15:33
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hi Peter, 

"not working"... hm. 

Did you download the demo licenses onto your key?

Does the song load?

Are you using all the latest software?

=> eLCC and VSL Software.

You can also contact me at , best with a few screenshots!

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Mar 26 2012 15:58
by pscart
Joined on Sun, Oct 05 2008, Wakefield, RI USA, Posts 87
Hello Paul,

I've downloaded all the licenses to the key. The song opens fine, but the sounds aren't loading. In the Ensemble window the midi signal lights are flashing but no metering which tells me the sounds aren't loaded. The other Demos work fine, 'Hannibal's Elephants' etc... I have the latest eLCC and Ensemble, not sure how new my Vienna Instruments and Vienna Instruments Pro are though. How do I update those? Is that necessary? Thanks you.

-Peter
Posted on Mon, Mar 26 2012 16:15
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13811

Hello Peter, 

It´s always a good idea to work with the latest software!

=> eLCC

=> all VSL Software

Simply download and install. 

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Mon, Mar 26 2012 18:12
by pscart
Joined on Sun, Oct 05 2008, Wakefield, RI USA, Posts 87
Thanks Paul,

That did it. It seems my Vienna Inst. and Vienna Inst. Pro were out of date. Thanks again for the help, really appreciate it.

-Pete
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