Connection to instances really slow after changing the router

[Gemini]

First of all, I want to say that I have read all the threads in the forum regarding this issue.

Here, what I want to ask for is VSL help to figure out what ACTUALLY causes this problem (routing, DNS, IP management, passthrough technologies, etc.).

My previous scenario was: Host Computer and Slave Server both connected to a switch; the switch connected to the router to have internet access on both the computers; all the IP addresses statically set; both the computer could access the web; the 16 VE Pro plugins inside Nuendo connected to their instance in fractions of seconds (the instances with just Vienna Instruments ALL connected SIMULTANEOUSLY, so that I could not tell which one connected before the others!). The whole template in Nuendo loaded in not more than 20 seconds (16 instances with 200+ audio channels from VE Pro back to Nuendo's mixer).

In the new configuration the only thing that changed is the router (I moved to a new apartment and I had to apply for a new contract with TimeWarnerCable and they offered me a new model). The new scenario is the same as before, except that the switch is now connected to the new router.

And here comes the problem.

EACH plugin connects to its own instance in 3 to 10 seconds, bringing the total loading time of the whole template to 2-3 minutes.

For your information, most of the instances have the DECOUPLE ON, so it should take no time at all to connect, as they are not sending any data to the instances.

I feel there is a network routing issue, based on the model of the modem/router: it is like each plugin is "looking around" to find its own instance, which doesn't make any sense to me, especially considering that I have static IP on the whole network.

I wish VSL could dig into this problem and tell us how to solve it.

What I can tell is that I used to work connected to the web without any problem, having all the plugins connecting to their own instances almost simultaneously.

I know several people affected by the same issue.

Thanks.

[Cyril Blanc]

Try this :

http://cyrilblanc.fr/site_principal/slave_mac.html

What is your configuration ?

[Gemini]

Hi Cyril,

thank you for your prompt reply. Actually my setup is PC-based and I use Steinberg software (both Cubase 6 and Nuendo 5.5).

Nonetheless I will try the procedure you suggested, which should work even in a PC or Hybrid environment.

I would really appreciate if somebody from VSL could share their experience about that, considering that in my circle of colleagues I have at least 4 people struggling with the same issue.

Thanks, Cyril.

[DG]

I would suggest that you contact support@vsl.co.at as this seems a very specific problem. What make of router are you now using? I have heard of problems with so-called green routers.

DG

[Gemini]

Hi DG,

thanks for your reply.

My new router (from Time Warner Cable) is a Motorola SBG6580.

Besides the fact that I set all the machines in my network to static IPs, the router comes with a IP reservation function, so you can activate the automatic IP assignment on all your computer, but tell the router to always assign the same IP address to a certain MAC address.

The same feature was present in my previous router, but in that case, both in static and in dinamic IP assignment, the connections between the Host and the Slave was light-speed fast.

I will contact VSL at the email address you suggested.

Thank you so much.

Luigi.

[DG]

 You aren't connecting via a wireless network by mistake, are you?

DG

[Gemini]

Of course I am not... ;)

My host and my slave computers don't even have a wireless adapter. They are both hard-wired to a switch, that is hard-wired to the router.

Thank you anyway for your advice.

Luigi.

[DG]

 I didn't think so, but always as well to check the obvious.

DG

[Cyril Blanc]

@Gemini said:

Hi Cyril,

thank you for your prompt reply. Actually my setup is PC-based and I use Steinberg software (both Cubase 6 and Nuendo 5.5).

Nonetheless I will try the procedure you suggested, which should work even in a PC or Hybrid environment.

When you set your connection with "USING DHCP" it is giving you the right numbers !

Did it work ?

If you have 2 x Ethernet port on your Master PC you can connect one directly to the slave (on our Macpro we have 2 x Ethernet port and  you can use a strait Ethernet cable

On PC you better check with a PC guru, you may still need a "crossed cable" (1) (in French "cable croisé"))

You will connect the second port to the switch or to the router

Best 

Cyril

(1) my experience with PC is dating of WIN 3.11 !! 

[Gemini]

Hi Cyril,

thank you again for your advices. My network adapters are bridgeable under Windows, so I bridged them in order to double the bandwidth. This way, both the cables from both the computers are connected to the same switch as they were one and only connection.

I must remind you that this was the same configuration I used to have before changing the router and that before that change my instances connected instantaneously. There is something to do with the modem/router for sure, because that is the only thing that has changed.

PS: I am a PC guru, but I cannot solve something that is not well documented anywhere. ;)

[Cyril Blanc]

did you do the "using DHCP"

[Gemini]

Hi Cyril,

of course I did. I experimented with several different configurations:

- IP manually assigned

- IP automatically assigned by the DHCP server

- IP automatically assigned by the DHCP server, but using an address manually reserved into the router

Furthermore, I want to underline again that usign my previous modem/router, all the instances connected instantaneously in all the three situations described above. This is why I am saying that there should be some features in the new router that stop the instances to connect instantaneously. Or some kind of configuration that could sort out this situation.

[Cyril Blanc]

try with removing the router