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VE PRO 4 installation failed
Last post Sat, Apr 28 2012 by miguelmartins, 7 replies.
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Posted on Wed, Apr 25 2012 19:30
by miguelmartins
Joined on Mon, Aug 25 2008, Posts 5

HI,

I can't install the latest VE PRO 4.1 (9753).

Every time I try to install the The Installation failed appears. "The installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance"

I'm on a Mac Pro, the elicenser is updated, I've repair permissions a few times with no luck.

Need some help.

Regards,

Marco Bernardo

Posted on Wed, Apr 25 2012 22:16
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1953

have you looked at elicenser.app? ie., maybe it's not agreeing with your dongle.


Apple M1 - Mac OS 14
Posted on Fri, Apr 27 2012 00:14
by miguelmartins
Joined on Mon, Aug 25 2008, Posts 5

Civilization 3, yes, i've checked with the app elicenser, the licenses are there.

I've notice that the red light from my elicenser is kind of dimming in and out... 

HELP, anyone?

Regards,

Marco Bernardo

Posted on Fri, Apr 27 2012 08:54
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1953

Yeah, I suspect the key itself. If I were you I'd get a new one.


Apple M1 - Mac OS 14
Posted on Fri, Apr 27 2012 23:00
by miguelmartins
Joined on Mon, Aug 25 2008, Posts 5

Is not the key, I've tried installing in another computer, and it was ok!

VEP4 pro opens withou any issue.

Thanks for your time Civ3

I have copy all the files from the other computer and everything is working.

I still get the error if I try to install. Weird!

Marco Bernardo

Posted on Sat, Apr 28 2012 02:28
by civilization 3
Joined on Sat, May 16 2009, SF Bay Area, Posts 1953

could be the particular USB port then?


Apple M1 - Mac OS 14
Posted on Sat, Apr 28 2012 02:45
by miguelmartins
Joined on Mon, Aug 25 2008, Posts 5

I doubt it!

I have tried all usb ports.

Is working now.

Instead of installing in the macpro, i've installed in my macbook, then transfer the VSL files to my main Mac Pro.

Library/Application Support/VSL

Library/Application Support/Digidesign/Plug-Ins

Library/Application Support/Audio/Plugins

Applications/Vienna Ensemble Pro.

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