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VI Pro crashes when disabling reverb
Last post Thu, Jul 19 2012 by Paul, 14 replies.
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Posted on Sat, Jun 09 2012 10:10
by dorremifasol
Joined on Fri, Oct 22 2010, Barcelona, Posts 59

Hi,

I have a problem with VI Pro, latest version (32 or 64 bit, doesn't it matter). Most times when I try to disable the reverb, for example after loading a VI-PRO2 preset, my Cubase crashes, or hangs. I'm using latets Cubase version too. Can someone check please? thanks!

Intel i9 9900KF, 48Gb RAM, Windows 10 64bit, Cubase 12 / Nuendo 11
Posted on Sun, Jun 10 2012 12:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13354

Hi, 

Just tried on my Win 7 system with Cubase 6.5.0, build 102 - no troubles there. Anyone else experiencing this?

Does this also happen in a new arrangement?

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Jun 10 2012 12:58
by dorremifasol
Joined on Fri, Oct 22 2010, Barcelona, Posts 59

Hello Paul,

Yes, it happens even with a new arrangement. My Cubase version is 6.5.1, build 117. I can reproduce the crash easily (Cubase 64 bit this time):

- Create a new project.

- Create an instrument track with VI Pro 2.2.10738

- Load a matrix, for example VI-Pro Matrices->Orchestral Strings->Violins Orchestra->SE VI-14 01_basic

- Activate / load "sus" cell.

- Turn on the reverb button

- Play some notes

- While notes still sounding, turn off the reverb

If not happening the first time, just keep trying turning the reverb on and off a few times. I did it while I was typing the steps and crashed it the second time I switched the reverb button off.

Crash log (sorry, in Spanish)

Nombre del evento de problema:    APPCRASH
  Nombre de la aplicación:    Cubase6.exe
  Versión de la aplicación:    6.5.1.117
  Marca de tiempo de la aplicación:    4f3e2760
  Nombre del módulo con errores:    Vienna Instruments Pro x64.dll
  Versión del módulo con errores:    2.2.0.10738
  Marca de tiempo del módulo con errores:    4fb12bdf
  Código de excepción:    c0000005
  Desplazamiento de excepción:    000000000009b103
  Versión del sistema operativo:    6.1.7601.2.1.0.256.1
  Id. de configuración regional:    3082
  Información adicional 1:    14cd
  Información adicional 2:    14cd50456c89350114f9c9387a22348a
  Información adicional 3:    8e4d
  Información adicional 4:    8e4d24dad5eda79b2d438caeda863eb6

Cheers!

Intel i9 9900KF, 48Gb RAM, Windows 10 64bit, Cubase 12 / Nuendo 11
Posted on Wed, Jun 13 2012 22:01
by dorremifasol
Joined on Fri, Oct 22 2010, Barcelona, Posts 59

Also happens in standalone version :(

  Nombre del evento de problema:    APPCRASH
  Nombre de la aplicación:    Vienna Instruments Pro Standalone.exe
  Versión de la aplicación:    2.2.0.10738
  Marca de tiempo de la aplicación:    4fb12c02
  Nombre del módulo con errores:    Vienna Instruments Pro Standalone.exe
  Versión del módulo con errores:    2.2.0.10738
  Marca de tiempo del módulo con errores:    4fb12c02
  Código de excepción:    c0000005
  Desplazamiento de excepción:    00000000000a8f4e
  Versión del sistema operativo:    6.1.7601.2.1.0.256.1
  Id. de configuración regional:    3082
  Información adicional 1:    8391
  Información adicional 2:    839112d484ebc3466bc7622f9bf5db23
  Información adicional 3:    3221
  Información adicional 4:    32214d96c96b7a9cbb2cbe839bd0a517

Intel i9 9900KF, 48Gb RAM, Windows 10 64bit, Cubase 12 / Nuendo 11
Posted on Wed, Jun 13 2012 23:05
by dayadon
Joined on Fri, Aug 03 2007, Posts 172

Hi.

Yes.

I use Logic 9.1.7.

It happens once in a while, too often, causing Logic to crash.  I've tried it without and with patches loaded, and it may crash either way.

I'd much prefer the default for the reverb to be OFF, since I mainly use VSL reverb on busess with Logic.

Dennis

Mac Pro 2.66 dual core quad (12 gig mem), OS X 10.7.5, Macbook dual core 2.4 ghz
Logic 9.1.8, Finale 2014, Cubase 7.5, Sibelius 7.5, App Strings 1 Extended, SE Wiith Stngs+ Extended, Many D/L Complete instruments, Firestudio Mobile and Audiobox USB, VE Pro 5
Posted on Wed, Jun 13 2012 23:11
by DG
Joined on Wed, May 12 2004, Posts 8608

 If you prefer the default to be off, just set it to be off in your startup Preset, and you will never have to switch it off again..

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Thu, Jun 14 2012 00:55
by dayadon
Joined on Fri, Aug 03 2007, Posts 172

Well, yes.  But that's the problem.  Anytime I push Reverb to OFF in VI Pro 2, it may or may not crash the DAW, Cubase or Logic.

Do you know of a Global setting for VI Pro 2 itself?

Thank you.

Dennis

Mac Pro 2.66 dual core quad (12 gig mem), OS X 10.7.5, Macbook dual core 2.4 ghz
Logic 9.1.8, Finale 2014, Cubase 7.5, Sibelius 7.5, App Strings 1 Extended, SE Wiith Stngs+ Extended, Many D/L Complete instruments, Firestudio Mobile and Audiobox USB, VE Pro 5
Posted on Thu, Jun 14 2012 08:32
by DG
Joined on Wed, May 12 2004, Posts 8608

 Use the standalone VIP to create your Preset then.

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Sat, Jul 14 2012 20:51
by mestertamas
Joined on Fri, Sep 16 2011, Posts 9
It does crash in stand alone mode too...
Posted on Sat, Jul 14 2012 20:53
by mestertamas
Joined on Fri, Sep 16 2011, Posts 9
Are you guys working on the update yet?
thnx
Posted on Sun, Jul 15 2012 07:17
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13354

Hi, 

did you try the latest update yet? More information about fixes in the Changelog Smile

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sun, Jul 15 2012 16:24
by dorremifasol
Joined on Fri, Oct 22 2010, Barcelona, Posts 59

Thank you very much Paul!

It would be kind if users with registered products could get automatic notifications about the updates.

Cheers

Intel i9 9900KF, 48Gb RAM, Windows 10 64bit, Cubase 12 / Nuendo 11
Posted on Wed, Jul 18 2012 23:18
by mestertamas
Joined on Fri, Sep 16 2011, Posts 9
wow, that was fast :))) thank you Paul!
Any news about the notes dropouts in logic? The last update did not correct this unfortunately.
Posted on Thu, Jul 19 2012 10:32
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13354

Hi mestertamas, 

Could you please provide me with a reference about the note dropouts (reproducible procedures and songs are always helpful)?

Saves me some time to scan through all the support mails and forum threads. 

Thanks, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
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