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Performance tool request Opus 1
Last post Mon, Oct 08 2012 by Ron 14, 9 replies.
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Posted on Fri, Aug 31 2012 12:45
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi,

I changed to another mac and now I want to download the performance tool ,but somehow my product is already registered and now I can't get to download the performance tool.....Any help?

Posted on Mon, Sep 10 2012 16:08
by Stefan
Joined on Tue, Oct 10 2006, Posts 519

Hi Ron,

Please take a look at the User Area for our Legacy Products.

Note that it's necessary to login to see the files available for download.

Best,

Stefan

Stefan Steinbauer
Sales Manager - Vienna Symphonic Library
Posted on Mon, Sep 10 2012 17:33
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi Stefan,

I thought I registered my Opus 1 in the past,long ago. When trying to register now ,which is necessary for seeing the downloadable performance tool, i get a message saying the registration number is alreay taken ,or somthing like that........so I can't get to the performance tool.

Posted on Tue, Oct 02 2012 07:30
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Well,

Nobody here for a solution , some service i must say.The  situation has changed so I don't need it anymore, still weard support...........

Posted on Wed, Oct 03 2012 08:47
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 987

Hello Ron H.,

 

Unfortunately, I am unable to find a product registration under your name or email address.

 

Could you please either tell me the email address you initially registered your Opus 1 with us or else, would you please send me the serial number, so I can look up your account?

 

Best, Marnix

Posted on Thu, Oct 04 2012 08:14
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi Marnix,

Pressing contact behind your reply in this forum for a private message/email doesn't do anything with Safari or Firefox and I better not put my serial no here in the forum.

So could you send my an e-mail to and I'll return you an e-mail with my serial no.

IIt's some years ago , I suppoose I registered with my current e-mail adress .

Posted on Thu, Oct 04 2012 11:18
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 987

Hi Ron,

 

I have just sent you an email and I am positive we will be able to resolve the problem!

 

Best, Marnix

Posted on Fri, Oct 05 2012 14:50
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Still no solution....................

Posted on Mon, Oct 08 2012 07:20
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Ok everything is fine now. Thanks.

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