Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Forum Jump  
Performance tool request Opus 1
Last post Mon, Oct 08 2012 by Ron 14, 9 replies.
Options
Go to last post
Posted on Fri, Aug 31 2012 12:45
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi,

I changed to another mac and now I want to download the performance tool ,but somehow my product is already registered and now I can't get to download the performance tool.....Any help?

Posted on Mon, Sep 10 2012 16:08
by Stefan
Joined on Tue, Oct 10 2006, Posts 524

Hi Ron,

Please take a look at the User Area for our Legacy Products.

Note that it's necessary to login to see the files available for download.

Best,

Stefan

Stefan Steinbauer
Sales Manager - Vienna Symphonic Library
Posted on Mon, Sep 10 2012 17:33
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi Stefan,

I thought I registered my Opus 1 in the past,long ago. When trying to register now ,which is necessary for seeing the downloadable performance tool, i get a message saying the registration number is alreay taken ,or somthing like that........so I can't get to the performance tool.

Posted on Tue, Oct 02 2012 07:30
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Well,

Nobody here for a solution , some service i must say.The  situation has changed so I don't need it anymore, still weard support...........

Posted on Wed, Oct 03 2012 08:47
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 1013

Hello Ron H.,

 

Unfortunately, I am unable to find a product registration under your name or email address.

 

Could you please either tell me the email address you initially registered your Opus 1 with us or else, would you please send me the serial number, so I can look up your account?

 

Best, Marnix

Posted on Thu, Oct 04 2012 08:14
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Hi Marnix,

Pressing contact behind your reply in this forum for a private message/email doesn't do anything with Safari or Firefox and I better not put my serial no here in the forum.

So could you send my an e-mail to and I'll return you an e-mail with my serial no.

IIt's some years ago , I suppoose I registered with my current e-mail adress .

Posted on Thu, Oct 04 2012 11:18
by marnix
Joined on Tue, Mar 16 2004, Vienna, Posts 1013

Hi Ron,

 

I have just sent you an email and I am positive we will be able to resolve the problem!

 

Best, Marnix

Posted on Fri, Oct 05 2012 14:50
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Still no solution....................

Posted on Mon, Oct 08 2012 07:20
by Ron 14
Joined on Wed, Jul 07 2004, Posts 41

Ok everything is fine now. Thanks.

You cannot post new threads in this forum.
You cannot reply to threads in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.