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downloading Dimension
Last post Sat, Sep 22 2012 by wwzeitler, 28 replies.
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Posted on Thu, Sep 20 2012 16:45
by William
Joined on Sun, Nov 24 2002, USA, Posts 5514

 If your download speed goes way down - like 60kb/s - is it adviseable to disconnect then reconnect? 

Posted on Thu, Sep 20 2012 17:42
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12196

Hi William, 

I´m afraid it won´t change much. More performance is to be expected tomorrow.

I know that everbody wants to have these strings first (and I totally understand)....

Thanks for your patience, we really underestimated the immense response!!

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Sep 21 2012 02:47
by Jack Weaver
Joined on Sat, Mar 27 2004, Tucson, AZ, Posts 391

Hi Paul,

Will you please tell us when this higher speed is available?

Thanks

.

Mac Master:
2010 Mac Pro 12-core. 3.46GHz, 64 GB RAM, OSX 10.12.3, Logic Pro X 10.3.1 ,VEP5, SSD system drive, etc.

PC Slave:
12-core e5650, 48 GB RAM, Win7, MIR Pro/VEP5, SSD system drive
Posted on Fri, Sep 21 2012 06:07
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12196

Hi Jack, 

Should be much better until noon in Vienna, hopefully before. I´ll let you know as soon as more performance is available, and you should definitely see an increase in download speed then. 

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Sep 21 2012 06:09
by garylionelli
Joined on Wed, Jul 09 2003, Los Angeles, Posts 382

My download rate is down to 60 kB/s. It has been saying 42 hours to go for the last 2 days because the date rate keeps slowly dropping. VSL now has all their products available for download, but the servers have not been upgraded in the process? Once again, I can wait for the strings, it's my computer being tethered for 5 days that I object to.

Pro Tools Ultimate, Avid MTRX, Mac Pro 3.5 Ghz 6-Core (2014) 64 GB RAM, Mac OS Mojave, Samsung T5 SSDs
Posted on Fri, Sep 21 2012 09:27
by markbatuer
Joined on Tue, Nov 15 2011, Posts 19
Indeed VSL team should improve the download system. The speed is tooooooooooooooooooooooo slow.
Posted on Fri, Sep 21 2012 13:28
by whlederman
Joined on Mon, Jan 25 2010, Posts 110
Paul wrote:

Hi Jack, 

Should be much better until noon in Vienna, hopefully before. I´ll let you know as soon as more performance is available, and you should definitely see an increase in download speed then. 

Best, 

Paul



Its hapenning NOW !!! 6 servers double speed!!
still 9 hours only. ( better than 20 h something is it) whoooah!!,where do I put my pillow?
Posted on Fri, Sep 21 2012 13:35
by markbatuer
Joined on Tue, Nov 15 2011, Posts 19
whlederman wrote:
Paul wrote:

Hi Jack, 

Should be much better until noon in Vienna, hopefully before. I´ll let you know as soon as more performance is available, and you should definitely see an increase in download speed then. 

Best, 

Paul

Its hapenning NOW !!! 6 servers double speed!!
still 9 hours only. ( better than 20 h something is it) whoooah!!,where do I put my pillow?


That's nice. But nothing changed now. When I download Dimension Brass, it's still 40k/s. :( Hope VSL can speed up their download system.
Posted on Fri, Sep 21 2012 15:26
by garylionelli
Joined on Wed, Jul 09 2003, Los Angeles, Posts 382

Thanks Paul and VSL. Download rates much better this morning.

Pro Tools Ultimate, Avid MTRX, Mac Pro 3.5 Ghz 6-Core (2014) 64 GB RAM, Mac OS Mojave, Samsung T5 SSDs
Posted on Fri, Sep 21 2012 15:56
by Jack Weaver
Joined on Sat, Mar 27 2004, Tucson, AZ, Posts 391

Hi Paul,

Thanks for the heads-up of the higher speeds. Unfortunately, it's still underwhelming. I've been downloading for over an hour now and it's just hit 2%. We're looking at over 2 full days to download the whole library. 

I do see that you're up to 8 servers now and I'm sure VSL has put many man hours and considerable resources in the effort and I do appreciate that. I can't pretend to know the office politics of VSL (I know VSL likes to keep things in-house) but taking a look at using outside sources for this seems prudent - especially to meet expectations of first time customers. I think expectations are higher from a lot of people out there. For example, I was able to download Loegria from Spitfire via Continuata services in 3 1/2 hours. It was not a lot smaller than Dimension Strings. 

Looking forward to an excellent library!

Mac Master:
2010 Mac Pro 12-core. 3.46GHz, 64 GB RAM, OSX 10.12.3, Logic Pro X 10.3.1 ,VEP5, SSD system drive, etc.

PC Slave:
12-core e5650, 48 GB RAM, Win7, MIR Pro/VEP5, SSD system drive
Posted on Fri, Sep 21 2012 17:37
by jrm1
Joined on Thu, Aug 14 2003, London, UK, Posts 196

I'm at 7 Kb per second. Should I give up for now? It says 52 days ETA !!

Mac Pro 8 core early 2008, 3.2GHz, 24Gb RAM
Rosetta 800 card, API mixing
Posted on Fri, Sep 21 2012 17:46
by markbatuer
Joined on Tue, Nov 15 2011, Posts 19
The speed is up now. Thanks Paul and the whole VSL team's effort on it. Hope the speed can keep on.
Posted on Fri, Sep 21 2012 18:05
by Mike B Studios
Joined on Thu, Feb 16 2012, Hollywood, CA, Posts 410

I couldn't imagine being a first time customer going through this.

46 hours in and I'm now at 50%.... Thank you VSL for the added servers, (However) with 8 servers connected

I'm still looking at 26 hours for the next 50%... This is extraordinary !!!

9 servers now, 15 hours to go.

What's most interesting, is the near silence of those who've been in this community for YEARS.

Far too busy blowing kisses and reminding VSL how much we love them, (we do love you).

But this is unacceptable....

Posted on Fri, Sep 21 2012 22:42
by DG
Joined on Wed, May 12 2004, Posts 8608
Mike B Studios wrote:

What's most interesting, is the near silence of those who've been in this community for YEARS.

Far too busy blowing kisses and reminding VSL how much we love them, (we do love you).

But this is unacceptable....

Go on, name names. Big Smile

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Fri, Sep 21 2012 23:18
by Mike B Studios
Joined on Thu, Feb 16 2012, Hollywood, CA, Posts 410

DG,

That's just not my style....  Embarrassed

How's your download coming?

Posted on Fri, Sep 21 2012 23:32
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 12196

Hi everybody, 

Please check your mailboxes, good news for everybody who is still downloading - it will be a great weekend after all!

Thanks for your patience with us.

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Sat, Sep 22 2012 00:08
by Mike B Studios
Joined on Thu, Feb 16 2012, Hollywood, CA, Posts 410

Paul,

Nicely done....

Now we're cooking with FIRE.   Cool

Posted on Sat, Sep 22 2012 00:44
by William
Joined on Sun, Nov 24 2002, USA, Posts 5514

 I was not able to open the pdf file -  it says file is corrupted.  Can someone tell me if there is a different procedure for the download that I need to do?  I am at about 80%.  Do you have to restart it?    Thanks

Posted on Sat, Sep 22 2012 01:00
by plowman
Joined on Sat, Dec 13 2003, Posts 1098

A slightly different procedure. 

In Download Manager, select the download, then click the trashcan withOUT the red circle. 

That stops the download, but it doesn't delete your 80%. 

Double-click the new file that came attached with the email. (I hope that's not corrupted too.)

That opens a new Download Manager window. 

The new download checks how much is already on your hard drive. This took about ten minutes here to verify what was roughly 54% loaded. 

Then the new download resumes at a faster rate. 

I've seen as many as ten servers at work (and maybe "it went to eleven" at some point). Currently at 9 servers, but the rate is holding around 670 kB/s. 

Posted on Sat, Sep 22 2012 01:03
by William
Joined on Sun, Nov 24 2002, USA, Posts 5514

 thanks a lot plowman 

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