Vienna Symphonic Library Forum
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  • Vienna Inst. re-Install help needed Mac 10.8.2

    I need to create a new package install because my software apparently is not loading in DP which OS10.8.2.

    The plug folder has it but it does not rendur into the VI insert window. I'm using DP 7.24. I have tried info cashe replacement.

    Is there a USA phone support number? In the Northern midwest


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    Hello Timeline,

    Please make sure that you are using the latest eLCC and ALL the latest VSL software.
    After this, please restart your computer, and everything should work just fine!

    There is also a bug currently with the eLCC, which is soon to be fixed: Please open your eLCC software and keep the interface open, then everything works as expected.

    Hope that helps!

    Best,

    Paul


    Paul Kopf Product Manager VSL
  • Yes paul. I posted this in the wrong forum it seems. See post just made in V.I.

    I do have the latest version of eLCC and it is coming up that Vienna Instruments is incompatible when loading the newest version of Mac osx softeware into Mac OS 10.8.2.

    Is this a DP au inspector issue or Viennas issue? I'm currently without VSL working in ML.

    Are you saying open eLCC while booting DP?


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    @Paul said:

    Hello Timeline,

    Please make sure that you are using the latest eLCC and ALL the latest VSL software.
    After this, please restart your computer, and everything should work just fine!

    There is also a bug currently with the eLCC, which is soon to be fixed: Please open your eLCC software and keep the interface open, then everything works as expected.

    Hope that helps!

    Best,

    Paul

    I loaded DP while leaving eLCC open as suggested and all my plugs run. Vienna however does not show ANY of my instruments and only presets. It seems it ignored all of them. Do I need to reload or acquire a new package of all of my VI's? If so how do I do this?