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[SOLVED] Latency related clicks/pops with VEP 5
Last post Wed, May 21 2014 by brett, 27 replies.
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Posted on Wed, Feb 20 2013 21:49
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10

Hi,.
After upgrading my master and slave PC's, I'm now getting clicks and pops at the same latency settings I used to be fine with.
Master PC:
intel 3930k - asus sabertooth x79 - RME 9652 Hammerfall
Slave PC:
intel 2700k - asus p8z68
I have the two connected directly to each other with an ethernet cable, using onboard LAN for both PC's.
The hammerfall is set up at 256 samples, with 2 buffers on the VEP plugin, within cubase 6.5.3. It makes no difference how many buffers I use, i still get clicks and pops. Going up to 512 samples on the sound card helps a little bit but it's still there, and going up to 1024 samples is completely unacceptable, when with my old PC setup, 256 or even 128 samples worked fine.

Unfortunately, I have no idea where to start, or what might be the fault. Can anyone here help me? Thankyou.

Posted on Wed, Feb 20 2013 21:50
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
I will also add that using just the master pc, with the VEP instance also on the master PC, I have none of these problems.
Posted on Thu, Feb 21 2013 07:14
by gstew
Joined on Fri, Oct 19 2012, Posts 21
I've started getting clicks and pops since the last update,didn't have them before. I'm running everything on one machine.
i7 3820 3.6ghz ,Asrock x79 Extreme6,64G G-skill Ares Series DDR3 1600 RAM,Corsair H80 cooler, Corsair Force Series 3 240G SSD,OCZ Vertex 120G SSD,Samsung 240GB SSD,Seagate Barracuda 2TB 7200 HD,EVGA GTX 460 GPU, Corsair TX 750 PSU
VEP5,Cubase 7,Hollywood Strings Diamond,Hollywood Wood Winds Diamond,HW Brass Diamond ,EWQLSO Platinum Plus,QL Spaces Reverb,Sibelius 7,M-audio Oxygen 88
Posted on Thu, Feb 21 2013 09:53
by DG
Joined on Wed, May 12 2004, Posts 8608
TomMartin100m wrote:
Hi,.
After upgrading my master and slave PC's, I'm now getting clicks and pops at the same latency settings I used to be fine with.
Master PC:
intel 3930k - asus sabertooth x79 - RME 9652 Hammerfall
Slave PC:
intel 2700k - asus p8z68
I have the two connected directly to each other with an ethernet cable, using onboard LAN for both PC's.
The hammerfall is set up at 256 samples, with 2 buffers on the VEP plugin, within cubase 6.5.3. It makes no difference how many buffers I use, i still get clicks and pops. Going up to 512 samples on the sound card helps a little bit but it's still there, and going up to 1024 samples is completely unacceptable, when with my old PC setup, 256 or even 128 samples worked fine.
Unfortunately, I have no idea where to start, or what might be the fault. Can anyone here help me? Thankyou.
  1. Check the you are actually using a Gigabit LAN
  2. Check that WiFi is not enabled
  3. Do a DPC check to see if anything else is hindering your performance.

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Thu, Feb 21 2013 09:54
by DG
Joined on Wed, May 12 2004, Posts 8608
gstew wrote:
I've started getting clicks and pops since the last update,didn't have them before. I'm running everything on one machine.

See my answer above.

DG

Nuendo 6.03, 4.3
2 x Intel Xeon x5675 3.07GHz Hex Core
48GB RAM
Windows 7 (x64)Pro
RME Multiface II
Intensity
ATI HD5400 series graphics card
Posted on Thu, Feb 21 2013 10:49
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
Thanks for the answer.

Both onboard LAN ports are gigabit.
1. I'm not using a router or anything, just plugging directly in from one PC to the other. Is there any additional setting up I have to do to ensure it's using Gigabit?
2. Neither PC even has WiFi, strictly audio machines with no internet access.
3. DPC Latency on the 3930k PC is 32us, on the 2700k PC it is 50us. There are never any spikes.



Thankyou.
Posted on Thu, Feb 21 2013 12:09
by Air
Joined on Wed, Jan 22 2003, Vienna, Posts 288

Hi there,

It looks like Intel build a weak onboard networkdevice for audio on some motherboards. So if your onboard networkdevice is an INTEL 82579V there is just one solution:

Regards

Bernd

Posted on Thu, Feb 21 2013 12:15
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
That's the one on my master PC. Damn. Can't remember specifically what is on my slave, but I used to use that slave as my master with no problems before, and it's definitely something different than the 82579V.

Is there a particular PCIe card you would recommend?

Thanks.
Posted on Thu, Feb 21 2013 12:24
by Air
Joined on Wed, Jan 22 2003, Vienna, Posts 288

We use the Intel 1000 Pro alot. Or just a Realtek PCIe GBE Family Controller. 

Regards

Posted on Thu, Feb 21 2013 13:04
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
Air wrote:
We use the Intel 1000 Pro alot.


Ordered 2 on the strength of your recommendation, thanks!
Posted on Thu, Feb 21 2013 15:15
by Catalin
Joined on Thu, Feb 20 2003, Ontario, Canada, Posts 51

Wow - I have just ordered the same motherboard for my next Master (DAW) system (Asus Sabertooth x79). I haven't received it yet and I can still cancel the order. I am a little concerned about the whole Intel onboard LAN. So I might need to purchase an Intel LAN adapter. Problem is that I can only go PCI-Express (the only PCI slot will have my RME audio card in).  The cheapest PCI-Express Intel pro/1000 LAN I found is $110; adding this to an already expensive MotherBoard cost makes the whole package quite pricey.

Should have gone with a different mother board instead, maybe from other manufacturers (although I always loved ASUS)?

Is it confirmed that Sabertooth's onboard Intel 82579V LAN doesn't perform well with VE-pro + slave PC?

Posted on Thu, Feb 21 2013 15:57
by Air
Joined on Wed, Jan 22 2003, Vienna, Posts 288

We had a lot of support regarding drop outs. And it always turned out that it was the onboard adapter Intel 82579V. After using a PCI or PCIe networkadapter everything worked fine. The intel 1000 Pro should be around 30$ or you just take a cheap Realtek network adapter.

Regards

Bernd

Posted on Thu, Feb 21 2013 16:07
by Catalin
Joined on Thu, Feb 20 2003, Ontario, Canada, Posts 51

Thank you, Bernd. What I also found is:

Intel EXPI9301CTBLK 10/ 100/ 1000Mbps PCI-Express Network Adapter

It is $31 (more affordable) but...it doesn't say "PRO". Any good?

Air wrote:

We had a lot of support regarding drop outs. And it always turned out that it was the onboard adapter Intel 82579V. After using a PCI or PCIe networkadapter everything worked fine. The intel 1000 Pro should be around 30$ or you just take a cheap Realtek network adapter.

Regards

Bernd

Posted on Thu, Feb 21 2013 16:12
by Air
Joined on Wed, Jan 22 2003, Vienna, Posts 288

Yes you can use this one as well.

Posted on Thu, Feb 21 2013 16:44
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
Sounds like the same setup as me then, I HAD to get the sabertooth as I also have an older PCI RME card I didn't want to upgrade. If the board has the features you want, and it does if you've selected it, then it's worth getting a decent PCIe network card IMO. Like you, I had to have Asus. The only other Asus board with a legacy PCI slot for your sound card I could find is the lowest model P9x79, but that only has 2 sata 6g ports which I don't consider enough.

If I were you I would stick with the sabertooth and buy the network card, the RME works flawlessly with this board.
Posted on Fri, Feb 22 2013 03:07
by Catalin
Joined on Thu, Feb 20 2003, Ontario, Canada, Posts 51

yes, I'll stick with the Sabertooth and add the Intel PCI-E card as advised.

Just curious: what video card do you have on? Ati or Nvidia? I just discovered that Cubase 7 doesn't like Ati (Amd)!!

TomMartin100m wrote:
Sounds like the same setup as me then, I HAD to get the sabertooth as I also have an older PCI RME card I didn't want to upgrade. If the board has the features you want, and it does if you've selected it, then it's worth getting a decent PCIe network card IMO. Like you, I had to have Asus. The only other Asus board with a legacy PCI slot for your sound card I could find is the lowest model P9x79, but that only has 2 sata 6g ports which I don't consider enough.

If I were you I would stick with the sabertooth and buy the network card, the RME works flawlessly with this board.

Posted on Fri, Feb 22 2013 08:25
by Air
Joined on Wed, Jan 22 2003, Vienna, Posts 288

I'm more into ATI. But that is just personal taste and at beginning MIR had some problems with Nvidia. At the moment i'm using Cubase 7 and an ATI and had no problems so far. What are the problems with C7?

Posted on Fri, Feb 22 2013 09:35
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
Catalin wrote:

yes, I'll stick with the Sabertooth and add the Intel PCI-E card as advised.

Just curious: what video card do you have on? Ati or Nvidia? I just discovered that Cubase 7 doesn't like Ati (Amd)!!

TomMartin100m wrote:
Sounds like the same setup as me then, I HAD to get the sabertooth as I also have an older PCI RME card I didn't want to upgrade. If the board has the features you want, and it does if you've selected it, then it's worth getting a decent PCIe network card IMO. Like you, I had to have Asus. The only other Asus board with a legacy PCI slot for your sound card I could find is the lowest model P9x79, but that only has 2 sata 6g ports which I don't consider enough.

If I were you I would stick with the sabertooth and buy the network card, the RME works flawlessly with this board.





I am using two of these

http://www.scan.co.uk/pr...-hd-5450-silent-pcie-21-(x16)-900mhz-gddr3-gpu-650mhz-80-cores-d-sub-dvi-i-hdmi-hdcp-ready-l



So AMD which I have never had any problem with, the drivers have always been great and there has never been any DPC latency issues with AMD cards. This unfortunately can not be said for Nvidia in my experience!

I've not upgraded to Cubase 7, but in 6.5 there hasn't been a problem. What issues are you having with Cubase 7?

Posted on Fri, Feb 22 2013 12:34
by Catalin
Joined on Thu, Feb 20 2003, Ontario, Canada, Posts 51

My present DAW is based on an ASUS P6T with i7 920 CPU, RME Multiface, 24GB Ram (still waiting for the new computer parts to arrive). I have an Radeon HD 5750/1GB feeding 3 HD monitors (one of them super-definition).

It all worked fine in Cubase 6 but not good at all in Cubase 7.02: the moment I open the Video window, no matter on what monitor, graphics become very sluggish. Any other window (plugin, transport bar, markers, etc), when dragged across any screen, while the video window is open, had big latency in re-drawing itself. It looked VERY sluggish. Closing the video window would get everything back to normal. The re-drawing issues would not be apparent if an window is static - only when moved. Of course, this would not be a show stopper...but...unfortunately the same issue applied to the cursor as well! Now I had a problem. As soon as the Video window is up, the cursor, too, becomes jerky and this bothered me a lot while working in the editors.

Of course I suspected Cubase to be the culprit and thought I had to wait for yet another update. Until I realized that while there were lots of complains on the Cubase forum, nobody mentioned this one.

So - I installed C7 on an old laptop (with NVidia chipset) - worked perfectly.

I installed the lasted ATI drivers, latest Win updates, latest Quicktime on my DAW - no success. I removed all but one monitor screen and lowered its resolution - to no avail.
I took off an older NVIDIA 8500GT card from my Slave PC, installed it on the DAW - Perfect!!
I borrowed a Zotak Geforce GT640 (NVidia based) from a friend - it worked perfectly with 2 monitors. I couldn't test with the third monitor though because of the stupid mini-HDMI port's location (couldn't plug the hdmi adapter). But again, with Radeon HD5750 I couldn't make it work even with a single monitor.

I am not sure why the present configuration works with C6 but not with C7. Probably the latter uses a different video engine that requires certain instructions set that work better (for me) on a nvidia card.

I don't know...I am probably going to order a Gigabyte Geforce GTX 650 (4 monitors capable) and see how it goes. It is also possible that once I receive the Sabertooth/i7 3939k and build the new DAW I'll realize that Radeon works fine with C7 too...

Thank you all for your input.

Posted on Fri, Feb 22 2013 17:52
by TomMartin100m
Joined on Wed, Feb 20 2013, Posts 10
Thought I would add for anyone reading with the same problems I had, my network cards came today, I installed them and now I get no clicks and pops at 32 samples, when 512 was problematic before. Excellent, money well spent! Get the Intel Gigabit Pro 1000 CT's!
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