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Vienna Imperial interface freezes in VEPro5/MIR24
Last post Sat, May 25 2013 by starrmark, 4 replies.
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Posted on Wed, Mar 27 2013 11:26
by Heike
Joined on Sat, Oct 15 2011, Posts 16

Hi, I'm working within Sibelius 7 and using Vienna Imperial within VE Pro5/MIR24 as part of a complete orchestra (VI Pro). Quite frequently the screen with the Imperial interface freezes and I cannot switch to other instruments either. But the sounds of all the instruments are still working fine. Needless to say this is not very handy.... Any suggestions?

Best regards, Heike

Intel i7-7820X, 32 GB, 3xSSD, Windows 10 pro 64 bit, Sibelius 2018, Cubase Pro 10, VSL Dimension Brass, Orchestral Strings + Woodwinds, solo strings I, Vienna Imperial, Drums&Toms, Timpani, Alto Saxophone, Contrabassoon, Solo Violin 2, Solo Cello 2, Piccolo, SE Percussion, Vienna Suite, VI Pro 2, VE Pro 7, Vienna Mir24, CFX Synchron standard, Steinway synchron extended; Synchron-ized dimension brass I
Posted on Wed, Mar 27 2013 16:08
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 11927

Hello Heike, 

We have not seen this before.

I assume you are using the latest software versions (VE PRO, MIR PRO, IMPERIAL, VI PRO) and of course the latest Windows 7 Service Pack is also installed. Is that correct?

Does this only happen when you see the Imperial interface? Is there a reliable way to reproduce this?

Any other software involved?

Best, 

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Fri, Mar 29 2013 09:27
by Heike
Joined on Sat, Oct 15 2011, Posts 16

Hi Paul, yes, all the software is up to date. It only happens when I see the Imperial interface. Last year I wrote a symphony and had no problems. Now I'm working on a piano concerto and I'm using Vienna Imperial for the first time within the orchestra. It's not clear to me what triggers the freeze, so I cannot reproduce it on purpose. I'm not using other software, it's just Sibelius 7 and the VSL products.

Best regards, Heike

Intel i7-7820X, 32 GB, 3xSSD, Windows 10 pro 64 bit, Sibelius 2018, Cubase Pro 10, VSL Dimension Brass, Orchestral Strings + Woodwinds, solo strings I, Vienna Imperial, Drums&Toms, Timpani, Alto Saxophone, Contrabassoon, Solo Violin 2, Solo Cello 2, Piccolo, SE Percussion, Vienna Suite, VI Pro 2, VE Pro 7, Vienna Mir24, CFX Synchron standard, Steinway synchron extended; Synchron-ized dimension brass I
Posted on Sat, May 25 2013 06:28
by starrmark
Joined on Fri, Jun 06 2008, Posts 35

Hello Heike

I see you use Sibelius 7 with Vienna Imperial and VE Pro -- as I am attempting to do (thus far, unsuccessfully.)  I would greatly appreciate learning how you set up Sibelius' Playback Devices, Imperial's Preferences, and VE Pro's MIDI configuration to get the three programs to work together.  I see nothing in the Imperial Manual or Video that explains clearly how to get the Imperial program to work with Sibelius.

Many thanks,

MS

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