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[SOLVED] Roompack Nag Screen
Last post Wed, Jun 12 2013 by FlorianWalter, 7 replies.
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Posted on Tue, Jun 04 2013 13:25
by Trailerman
Joined on Wed, Jun 14 2006, Manchester, UK, Posts 609

Hi

I just upgraded one of my Mir licenses from Mir 24 to Mir Pro.

On launching VE Pro I get a nag screen about the Vienna Konzerthaus roompack being out of date.  I have followed the link, downloaded the new roompack, and installed it into my default Roompack directory (as referenced in Mir Preferences).   I already have the correct license for the new Roompack.

The nag screen still appears every time I launch VE Pro.  any ideas how I can get rid of it?

Many thanks

Jules

System 1:

Windows 7 64bit
16 core, 3.4GHz E5-2687W, 128GB Ram,
Nuendo 6.5 / Nuendo 7.020 / Cubase 7.5 / Cubase Pro 8
Motu 2408 Mk III x 3

System 2:

Mac Pro Mid 2010
12 core, 3GHz, 32GB Ram,
OS 10.7.4
Seagate ES and Intel Solid State Drives
ProTools HDX, 11.3
Digidesign 192 Interfaces x6

System 3:

CPU: 2xIntel W5580 Xeon Nehalem S1366
Motherboard: Supermicro X8DT3-LN4F
RAM: 96GB ECC RAM in SUPERO 4GB modules (ECC-R DR340LER13)
OS: Windows 7 Ultimate (64 bit)
Audio Hardware: RME HDSPe AIO PCIe
Hard Drives: 2x1.5TG Seagate ES (SATA)
1x2TB Seagate ES (SATA)
1x1.5TB Seagate ES (SAS)
MIDI: Midi Over Lan CP 3
Output Format: Stereo
Sample Rate: 44.1KHz clocked from external wordclock master
Graphics: Gainward 9500GT 512MB PCIe


Posted on Tue, Jun 04 2013 13:34
by Paul
Joined on Sat, Aug 03 2002, Vienna, Posts 13300

Hi Jules,

Simply update your MIR PRO / VE PRO Software and the message will disappear.

You probably still have an older TRIAL RoomPack installed. If you don´t need it, simply erase it.

Best,

Paul

Paul Kopf
Product Manager - Vienna Symphonic Library
Posted on Wed, Jun 05 2013 07:11
by Trailerman
Joined on Wed, Jun 14 2006, Manchester, UK, Posts 609

Thanks Paul

I have the latest builds installed, so it must be the remnants of an old Roompack.  I'll have another dig around and see if I can get rid of it.

Thanks again.

Jules

System 1:

Windows 7 64bit
16 core, 3.4GHz E5-2687W, 128GB Ram,
Nuendo 6.5 / Nuendo 7.020 / Cubase 7.5 / Cubase Pro 8
Motu 2408 Mk III x 3

System 2:

Mac Pro Mid 2010
12 core, 3GHz, 32GB Ram,
OS 10.7.4
Seagate ES and Intel Solid State Drives
ProTools HDX, 11.3
Digidesign 192 Interfaces x6

System 3:

CPU: 2xIntel W5580 Xeon Nehalem S1366
Motherboard: Supermicro X8DT3-LN4F
RAM: 96GB ECC RAM in SUPERO 4GB modules (ECC-R DR340LER13)
OS: Windows 7 Ultimate (64 bit)
Audio Hardware: RME HDSPe AIO PCIe
Hard Drives: 2x1.5TG Seagate ES (SATA)
1x2TB Seagate ES (SATA)
1x1.5TB Seagate ES (SAS)
MIDI: Midi Over Lan CP 3
Output Format: Stereo
Sample Rate: 44.1KHz clocked from external wordclock master
Graphics: Gainward 9500GT 512MB PCIe


Posted on Mon, Jun 10 2013 08:45
by Trailerman
Joined on Wed, Jun 14 2006, Manchester, UK, Posts 609

I haven't been able to fix this issue Paul and it's getting a little annoying.

I moved all my roompacks out of the mir Roompacks folder specified in VE Pro preferences - I still get the nag screen

I created a new empty folder (no roompacks in it at all) and selected that as my Roompacks folder in preferences - I still get the nag screen.

I have two sets of Roompacks on my system (now both hidden from VE Pro in a different folder) - they are the Vienna Konzerthaus roompack version dated 4th June 2013 and the Gateshead Sage roompack dated 2nd May 2013.

Is VE Pro scanning other directories on my system aside from the one specified in 'Preferences' because if it's not, then there's an issue in this build.

I've checked and I'm running the latest build of VE Pro/Mir 

Jules

System 1:

Windows 7 64bit
16 core, 3.4GHz E5-2687W, 128GB Ram,
Nuendo 6.5 / Nuendo 7.020 / Cubase 7.5 / Cubase Pro 8
Motu 2408 Mk III x 3

System 2:

Mac Pro Mid 2010
12 core, 3GHz, 32GB Ram,
OS 10.7.4
Seagate ES and Intel Solid State Drives
ProTools HDX, 11.3
Digidesign 192 Interfaces x6

System 3:

CPU: 2xIntel W5580 Xeon Nehalem S1366
Motherboard: Supermicro X8DT3-LN4F
RAM: 96GB ECC RAM in SUPERO 4GB modules (ECC-R DR340LER13)
OS: Windows 7 Ultimate (64 bit)
Audio Hardware: RME HDSPe AIO PCIe
Hard Drives: 2x1.5TG Seagate ES (SATA)
1x2TB Seagate ES (SATA)
1x1.5TB Seagate ES (SAS)
MIDI: Midi Over Lan CP 3
Output Format: Stereo
Sample Rate: 44.1KHz clocked from external wordclock master
Graphics: Gainward 9500GT 512MB PCIe


Posted on Mon, Jun 10 2013 10:06
by Dietz
Joined on Tue, Aug 06 2002, Vienna / Europe, Posts 7868

Hi Jules,


As soon as all RoomPacks are up-to-date, you shouldn't get this advice any more. Please send a screenshot of the folder which contains your system's RoomPack data to  . On Windows, this is [System Disk]:\ProgramData\VSL\Vienna MIR Pro by default.

Kind regards,

/Dietz - Vienna Symphonic Library
Posted on Mon, Jun 10 2013 10:35
by Trailerman
Joined on Wed, Jun 14 2006, Manchester, UK, Posts 609

Thanks Dietz - I've sent you a screengrab.

Jules

System 1:

Windows 7 64bit
16 core, 3.4GHz E5-2687W, 128GB Ram,
Nuendo 6.5 / Nuendo 7.020 / Cubase 7.5 / Cubase Pro 8
Motu 2408 Mk III x 3

System 2:

Mac Pro Mid 2010
12 core, 3GHz, 32GB Ram,
OS 10.7.4
Seagate ES and Intel Solid State Drives
ProTools HDX, 11.3
Digidesign 192 Interfaces x6

System 3:

CPU: 2xIntel W5580 Xeon Nehalem S1366
Motherboard: Supermicro X8DT3-LN4F
RAM: 96GB ECC RAM in SUPERO 4GB modules (ECC-R DR340LER13)
OS: Windows 7 Ultimate (64 bit)
Audio Hardware: RME HDSPe AIO PCIe
Hard Drives: 2x1.5TG Seagate ES (SATA)
1x2TB Seagate ES (SATA)
1x1.5TB Seagate ES (SAS)
MIDI: Midi Over Lan CP 3
Output Format: Stereo
Sample Rate: 44.1KHz clocked from external wordclock master
Graphics: Gainward 9500GT 512MB PCIe


Posted on Wed, Jun 12 2013 11:18
by FlorianWalter
Joined on Thu, Sep 20 2007, Vienna / Munich, Posts 125

We could resolve this, just in case anybody else having similar troubles:

Please make sure there are no old RoomPack files in this folder: C:\ProgramData\VSL\Vienna MIR Pro

This is the location of the default data which is also checked for roompack files, besides the folder set in MIR Pro Preferences.

Thanks, Florian

Florian Walter
Vienna Symphonic Library GmbH
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